Customer service

[helenp]

I have previously been the first to complain about Vodafone's customer services however today they have redeemed themselves. I had just sent a complaint in about a problem and then phoned Vodafone again to try to sort it out. I spoke to a lovely lady (nadiya I think) who was great. She couldn't do as had been previously promised but she managed to sort out the problem satisfactorily. Thank you very much!!

[helenp]

I have previously been the first to complain about Vodafone's customer services however today they have redeemed themselves. I had just sent a complaint in about a problem and then phoned Vodafone again to try to sort it out. I spoke to a lovely lady (nadiya I think) who was great. She couldn't do as had been previously promised but she managed to sort out the problem satisfactorily. Thank you very much!!

[BandOfBrothers]

Every post is read by the Social Media Team here so I'm sure this will be fed back.  

Awesome that Customer Services dealt with your raised issues to a satisfactory conclusion. 

[Alex]

Thanks so much for taking the time to let us know @helenp - It's great to see your query was resolved. :smileyhappy: