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Is there a leak ?

Nitrambex
2: Seeker
2: Seeker

This morning spoke to customer support in India (I believe) and mentioned that I’m partially deaf - this afternoon I get spam calls from number known for trying to sell hearing aids - I don’t use my Vodafone number for anything online (I have a different phone for that) so I’m concerned that only my Vodafone record ties my deafness to this mobile number so was this just a strange coincidence or is there a leak and is my personal data being used without my permission? 

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Janey
Moderator
Moderator

Hi @Nitrambex I assure you we don't share or pass on any of your data. And your personal information is stored in accordance with our Privacy Policy. If you still have concerns, or would like us to look further into this, please drop our team a message over on our social channels

Salpha
2: Seeker
2: Seeker

Try this:

 

Explain situation and ask them to investigate a possible data leak.

Report the spam number to Vodafone and authorities.

Change your Vodafone PIN.