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21-03-2025 03:40 PM
Would anyone know how I can log out of my Vodafone App on my mobile. I have hunted everywhere for a sign out/ log out tab- but I cant find one.
21-03-2025 03:45 PM
Hello, @HINCHEY1.
To logout of your MyVodafone app, while in the app go to 'Settings', then 'Account Settings', and if you scroll down to the bottom there's an option which says 'Logout'.
22-03-2025 08:47 AM
Thank you for the reply Charlotte. However when I open " Settings" in my mobile app, I have only 2 options available to me ; " " App Settings" and " Privacy Settings " -neither of these has a log out option. The only option in "App Settings ", is to Reset the App.
If I access Vodafone via the pc ( through Windows ) there is a log out option. As you can see I am stumped.
22-03-2025 04:15 PM
@HINCHEY1 I have reviewed my own app and I'm also not seeing the logout option currently. Most of the time while using the app you're not fully logged in, but the app can pull data from your usage to show your current usage. You will only login when accessing secure information like your bills or processing an upgrade etc, then after a period of inactivity you are automatically logged out. Can I ask if you are wanting to logout manually after viewing secure information, or are you wanting logout so the app displays no data at all? We can then look at feeding this back to the app team, so they can look into this and advise further.
22-03-2025 08:10 PM
Thank you Andy- it makes sense now. No ,I don't need to involve the apps team , now that I understand the way it works.
Again Thank you for your help