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Hi, I have a Turkish number on a Turkish phone, currently located in Russia. I need to receive an sms from from my bank account to verify my account but I cant,
My Turkish phone with Turlish Vodafove sim card connected to a Russian mobile operator called MTS, but does not receive sms sent by the Bank. I cannot get answer from Vadofone from their hotline. I guess maybe my roaming options are blocked. I dont have a mobile application and personal account in Vodafone either. Maybe you could help me?
You are going to need to ask your service provider, Vodafone Turkey this question on this link: Vodafone Turkey you are posting on the Vodafone UK forum.
When you speak to your network, they may well advise that this is a restriction by the bank sending OTM's to prevent fraud on the Russian network.
I appreciate your issue with this @Maryana
Many countries use the Vodafone name but are not linked.
The Vodafone UK Team here will not have access to the account of another countries Vodafone I'm afraid.
I wish you all the best with this.
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