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Vodafone Website http 500

1: Seeker

Been trying to reset a forgotten password for over a month now. Keep getting error 500, service unavailable.

Is this going to be fixed? Don't think I will be renewing my subscription as I am unable to even access my account. 

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17: Community Champion



In the past when I've had issues with different passwords and logging in on various sites I've cleared my browser cookies and caches and or tried another browser which has helped. 

If it hasn't then contacting Customer Services can help. 

Current Phone > Samsung Note9 _512Gb > Model: SM-N960 Duos.

Samsung Gear s3 Frontier Watch.

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17: Community Champion

Hi @Vuser


It sound like your account is locked and you need your password reset by Customer Services.


When this has been done, you will need to clear cookies and will be able to choose an alternative password and log into your account.

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