Your VVM service has been temporarily disabled by the system

[MIDDI666]

I’m not sure if somebody has access to my number or what’s going on but recently today I had a voice message that was someone talking in Chinese. Sounded like a text to speech. Afterwards I’d then get a text from my voicemail saying Your VVM service has been temporarily disabled by the system. Is someone trying to get into my number? I’m not sure what actions to take here. I have had a few issues with people trying to get into my email account etc like typical scammers. Thanks 

[AdamsFamily2022]

My phone says the same, I’m also worrying about somebody phishing on my voicemail maybe?

can you help me Vodafone on how I can go about you checking my phone number too please?

[Gemma]

@AdamsFamily2022 - I understand your concern. We can make sure that everything's as it should be on your account. Please contact my team through Social Media. 

[18GGz]

I reached this message today as well.

[Andy]

Hi @18GGz 👋 Thanks for letting us know, please can you contact us via the link Gemma gave above, and we will be happy to investigate this further.

[Jmcnee1980]

Can u tell me y my VVN Service temporary disabled thank you and what is it

[Gemma · Accepted solution]

Hi everyone, I can confirm after investigation by our Support Teams, this happens when you receive a new voicemail message, but you're not connected to WiFi or your mobile data has dropped out.

You should still be able to access your voicemail by calling 121 free from a Vodafone mobile or when you're reconnected to mobile data or WiFi.