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28-12-2022 02:11 PM
Hi @tonyohea. We understand how alarming it must have been to see an incorrect Vodafone default entry on your credit file. As we don't have account access via the Community to take a closer look, I would recommend reaching out to our Customer Care team - you can get in touch either via Live Chat online, social media, or over the phone on 191 free from a Vodafone mobile (03333 040191 from any other UK phone - charges depend on the network provider).