Thanks, I'll try that. Last resorts and all that. I've been trying to chase up the same issue for months and keep getting told "it's being dealt with". When I try using the internet certain sites block me for being outside the UK. The technical department have been looking into it for months but haven't got back to me. Now I can't even contact them.
Update. I logged in to live chat and waited. And waited... I kept seeing a message saying my wait would be... it stopped there. So as an act of desperation I tweeted all the worldwide Vodafone operations I could find. I got replies from Qatar, New Zealand and India but still not UK, where I live. Very shoddy.
Thanks for the suggestion although I don't hold out much hope. There was a comment there from a girl whose dad has died. Despite repeated letters and calls Vodafone have not replied except to say that they're taking the deceased to court.
Hi. The normal time for a first reply here is about 48 hours, then possibly 48 hours for a solution. The team here will reply but livechat and 191 are the quicker options.
