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Other broadband queries

Accessing Facebook and national lottery via router/wifi

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2: Seeker

I recently joined Vodafone broadband. We cannot access ##~##.

can anyone help please.

trying to contact Vodafone direct is hopeless. Waited over an hour on home line after they said waits were 07######### mins

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2 REPLIES 2
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12: Established

If you are still using the default DNS server, change it to one of the free/public servers...   popular choices are:

Google 8.8.8.8 and 8.8.4.4 and Cloudflare 1.1.1.1 and 1.0.0.1 but google 'dns servers' for more to choose from.

 

I have always used 1.1.1.1 as my primary / 1.0.0.1 secondary and have no trouble connecting to facebook etc.

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Moderator

Hey @Buster52, this sounds like it may have something to do with the content controls on your home broadband service. We'll need to access your account

Please contact us via Facebook at Vodafone UK, or get in touch on Twitter using the handle @VodafoneUK. Make sure to pop your username and link to this thread in your message too, this will save you having to explain again and we can help you quicker. 

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