access to work website

[Hillopticians]

Hi

Vodafone is blocking the health website I need for my patient management at work

onevisionlab.co.uk

 We have been unable to access it for a few days now, I can access with BT and other providers, just not Vodapone.  Can you unblock is please

[Ripshod]

Whilst the domain indicates that this is possibly a site relating to opticians there are no publicly viewable details on the service you provide, nor any contact details. Only option that appears to be available is "log in".

This would be indicative of a dodgy site, and I can understand why it's blocked. 

[Hillopticians]

Thank you. It’s a legitimate site. Hoping it can be unblocked by vodapone or i’ll be forced to change providers 

[Effie]

Hey @Hillopticians We've had a response back from the Reclassification team. They have advised that the site is not currently on any of our block lists and they were unable to replicate the issues you are having. Could you please test the site again and pop over some screenshots of the error messages you get? Could you also please confirm if the issue happens on mobile data, home broadband or both. 

[Hillopticians]

 

[Hillopticians]

Hi

i can access the site at home on BT and also Huwaie . But at work we have vodapone and we can’t open with wifi on the phone or Ethernet on the work computers 

[Cynric]

@Hillopticians  Have you tried changing your DNS settings? If you haven't then try 1.0.0.1 and 8.8.4.4, depending on your security concerns other DNS end-points are available, for example look on Cloudflare.

[billhinge]

Works perfectly for me ? (Vodafone FTTP)

[Cynric]

@Ripshod However Cloudflare does find a home page with details etc. see URL 

https://radar.cloudflare.com/scan/608946c8-f771-42b0-a0b0-e9c47026ce29/summary

[Ripshod]

I didn't concentrate on the site's security too much as it's not for public access. Good point though.