CCTV connection problem

[DaveAA]

I have just installed my ultra hub but now my  CCTV app (DMSS)  will not connect....help please

[Tal]

Hi @DaveAA, if the mobile device is connecting to the Hub and everything works except the CCTV app, then I would advise running some troubleshooting on the app it self like reinstalling it and reconnecting it to the CCTV channels/ camaras or contacting the app customer support for further advice.

[Cynric]

@DaveAA Try compatibility mode on WiFi.