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26-01-2025 12:41 PM
I am having a very frustrating experience since moving to Vodafone FFTP. We had a completely new install as we only had FFTC before, and have had nothing but problems with freezing and lagging since. Openreach have moved the entry point of the fibre wires to somewhere more central but that didn't help. We've moved the router, that didn't help. have a tall long house, and are struggling to get signal around the whole house so have been sent three boosters by Vodafone. They are positioned exactly where they should be - near the devices, away from interference, out in the open and well spread around the house. But the signal is still awful to all devices - we getting lagging, pixelation, freezing, and our smart tv services keep dropping. Speed test and Vodafone customer services tell me the signal to the house is fine but the service inside is not. I've noticed that a lot of the devices aren't connecting to their nearest router or booster - I have a printer upstairs connecting to the booster downstairs, a tv very close to the router is connecting to the booster at the other end of the house etc. and there doesn't seem to be any way to change this. The customer service guy is insistent I need to move the boosters, but as they are optimumly placed I can't see what difference it would make when the devices aren't selecting the strongest signal.
I have a google home mesh sitting around and I'm contemplating giving up on the vodafone boosters and using the google instead. Is this a viable option? Or is there anything else I can do? I've asked them to send me a new router as this is the only other thing that hasn't been checked yet.
26-01-2025 05:01 PM
We have the Ultra hub. We were struggling to get them to work before the boosters as they were too far away and the signal was weak so I don't know to be honest.