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26-01-2025 12:41 PM
I am having a very frustrating experience since moving to Vodafone FFTP. We had a completely new install as we only had FFTC before, and have had nothing but problems with freezing and lagging since. Openreach have moved the entry point of the fibre wires to somewhere more central but that didn't help. We've moved the router, that didn't help. have a tall long house, and are struggling to get signal around the whole house so have been sent three boosters by Vodafone. They are positioned exactly where they should be - near the devices, away from interference, out in the open and well spread around the house. But the signal is still awful to all devices - we getting lagging, pixelation, freezing, and our smart tv services keep dropping. Speed test and Vodafone customer services tell me the signal to the house is fine but the service inside is not. I've noticed that a lot of the devices aren't connecting to their nearest router or booster - I have a printer upstairs connecting to the booster downstairs, a tv very close to the router is connecting to the booster at the other end of the house etc. and there doesn't seem to be any way to change this. The customer service guy is insistent I need to move the boosters, but as they are optimumly placed I can't see what difference it would make when the devices aren't selecting the strongest signal.
I have a google home mesh sitting around and I'm contemplating giving up on the vodafone boosters and using the google instead. Is this a viable option? Or is there anything else I can do? I've asked them to send me a new router as this is the only other thing that hasn't been checked yet.
26-01-2025 05:01 PM
We have the Ultra hub. We were struggling to get them to work before the boosters as they were too far away and the signal was weak so I don't know to be honest.
07-02-2025 07:31 AM
I have a similar issue with Devices connecting to furthest away Ultra Hub / Booster and showing 'bad performance' and crazy fluctuations in Wi-Fi performance around the house. My PC upstairs, a few feet from the booster, ranges from 940mbps over Wi-Fi to 25mbps over Wi-Fi.
07-02-2025 09:48 AM
@STUKRUGEN please post in one place, it makes it difficult to follow the conversation.
07-02-2025 02:52 PM
I'm replying to multiple conversations about a similar issue. Is this not allowed?
07-02-2025 03:01 PM
It's allowed, but it's very difficult to follow your enquiry and the responses over several threads. Always good to just start a new thread and keep it all in there.
07-02-2025 05:04 PM - edited 07-02-2025 05:05 PM
As @Ripshod says, it is allowed, this is an open forum after all.
However you will find very few of the original posters will reply as they don't tend to follow the forum once their problem is resolved.
It's just a little annoying for the regular posters to keep seeing the same query repeatedly.
Hope you can get an resolution soon.
07-02-2025 05:53 PM
I am the original poster and I can assure you I am still following as nobody has yet replied to my question!
07-02-2025 07:18 PM
@Flipjango wrote:
I am the original poster and I can assure you I am still following as nobody has yet replied to my question!
It's a shame this was the thread @STUKRUGEN asked if replying to multiple is not allowed as, so far, you are the only one who has replied from the multiple posts.
Re: Superrouter boosters don't work. Using google ... - Community home
Re: Is it possible for me to choose what WiFi boos... - Community home
Re: my devices dont connect to my super wifi boost... - Community home
It will be interesting to see how many other replies they get, and if any can give actual assistance.