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Last month of a 24 month contract query

aidej
4: Newbie

I am about to enter the last month of a 24 month FTTP CityFibre broadband contract (never again!), if I migrate away to another provider before the end of the final month, am I entitled to a partial refund for the remainder of the final month?

I've tried asking TOBi and via the VF support call centre and each time they have given me a conflicting unhelpful response. 

1 REPLY 1

Ripshod
16: Advanced member
16: Advanced member

You have to give 30 days notice for a cancellation so there will be no refund. You'll actually have to pay a little more even if you cancel today.