Can no longer split wifi -

[pengipete]

Have been with vodadone for broadband for three months (and have hated every minute of it).

The latest joke - I had to reset my router to factory defaults to try to deal with a samba-sharing problem.  The router page in my browser now tells me that "Super wifi is running your wifi" and the option to split the wifi signal has disappeared.  I don't have "super wifi" - I have their hub and that's all,  They tell that I now have to use my mobile to change settings but no split-wifi settings exist in there either and all that useless app does is tell me to configure some hardware "booster" that I neither have nor need.   

Is this it now - we are banned from splitting wifi?    I have "smart" devices throughout my house including all of my lighting - without being able to use the 2.4G band, I am now stuck.   (I know I can throw my money at buying a router but given the other problems I've had with this shower since day one, I REALLY am not up for that).

Can someone tell me - is there some way to access that wifi-splitting option without having to submit ANOTHER complaint (one has been running for three months already - from the day they failed to activate the service - another is that I still can't fully access my account.  You might guess, I'm sick to death of vodafone and if this is deliberate, I'm going to go ballistic)

[PaoloVod2022]

Same issue here and same upsetting feeling against Vodafone, they do whatever they want, without asking their clients last one is the change to digital phone from 1st of September, which created me lot of issues and clearly they do not want to send  an open reach technician to change my master socket to adapt to the change.

[Jayach]

Vodafone were one of the last ISPs to convert to digital voice, both Sky and BT converted earlier (although BT did have an hiatus, after complaints about older and vulnerable customers)

Since early September there can be no new non-digital phone connections (PSTN) on Openreach for anyone, on any ISP. It has nothing to do with Vodafone.

Just what would you like an Openreach engineer to do to your master socket?

[haralamc]

Spent ages wrecking my head with this one.

Solution I used was installing gigabox app version 4.4.1.

This then allowed me to split them.

[Jayach]

@haralamc 

Yes, that " work around" is well known, but version v4.1.0 of the Vodafone app is usually recommend.

You mention gigabox. are you in Ireland?

Did you really have to reopen a year old thread? With the latest changes to the forum, it is most annoying. (not you fault but annoying never the less)

[simon72]

Just left Virgin today, where you can Split the Channels.. I couldn't believe the stupidity and restrictions placed on me when I attempted to split the two, calling in to their call centre, I may as well have been speaking to chinese to them. Not a good, nor a positive start to my Vodafone experience.