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Devices no longer available on mobile app

dclyall
3: Seeker
3: Seeker

Has anyone else got this issue? 

Since switching to full fibre and having Vodafone reset their router, I'm no longer able to access the Devices on the mobile app. I've reconnected the app to the router and also tried it on my work iPhone but neither can see any of the connected devices. The rest of the app seems to work correctly

I'd previously used it to boost my work laptop when my daughter was gaming. This might not be needed so much now I have full fibre but it was also useful to block devices as someone has a habit of sharing WiFi connections with their friends ... 

11 REPLIES 11

Ripshod
16: Advanced member
16: Advanced member

@Jayach beat me to it.

Same deal with IPv6 @Lucy_F only new customers are getting it.

Is this vodafone policy, upgrade or get forgotten? 

dclyall
3: Seeker
3: Seeker

Sorry, meant to update.

I spoke to VF support and they downloaded the config to the router again which resolved the devices issue.

It's not related to IPv6 as I have disabled that again due to the issues it was causing with certain apps