Have set up all my devices with my new Vodafone hub and now downloaded the app to manage them. The connected devices tile is greyed out and when I click on Devices at the bottom nothing loads for the Network Map or the Devices. When I connect A device to Guest wifi this does not show either.
I have tried the MAC FIltering and this was set correctly to the off default position.as suggested
Hey @Chairman, thanks for posting. Are you running the latest version of our Broadband App? When clicking 'Devices' > 'Network Map' this should show your router connected to our network, and the devices connected to your router. If you've tried resetting the MAC filtering on your router and this has not resolved things please reach out to our dedicated Broadband Support Teams via 03333040191 or Live Chat here they'll be able to help you.
My app has been doing this since July. Each time I uninstalled it & reinstalled it and it worked up until September. Since then it hasn’t shown any devices at all.
I thought perhaps the new app would resolve my issue but after login it shows the message an unexpected error occurred. No amount of uninstalling & reinstalling rectifies that issue…
Absolutely exasperated with the app I am looking to leave Vodafone BB all together…
@Brava210 I know that it's little comfort, but VF are not alone doing this. There's a huge row going on with FitBit because their new app is not to everyone's delight.
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