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Hi Jayach, Thank you again for all your support. They really don't make it easy do they? I honestly think there will be people dying because they have no phone access once this is rolled out. Although, from my experience of talking to people in John Lewis, Vodafone shop, local computer shop, local mobile phone shop, younger people have no idea waht Voip, or digital voice, is. The older people i spoke to didn't have much idea either and one told me no one will have a home phone at all in a few years time. In that case, what is Voip/digital voice for? Will it primarily be used by businesses? Or will it be obsolete before its even launched? You'd think with so many people having the same problems (this forum and similar EE forums) that the customer service staff would, by now, be trained to help people. This, from my Quick Start Guide (Ha! Ha!), clearly shows the adaptor that I didn't get with my delivery of equipment. I had to go through another painful online chat (lots of gaps while they check things and then pass you on to another person who has to go through security again and then has to check lots of things while you wait and type OK, or . every two or three minutes). I have asked them to send the missing adaptor. I also spoke to the very lovely Openreach engineer who installed my fibre and she will see if she can find me one. I was about to order the one you suggested from Amazon, and may do that in the end, but then decided Vodafone should really be sending it to me. We'll see if it arrives. Very excitingly I have recieved a Confirmation of order email . . . and lots of emails trying to sell me other things . . . of course. I somehow think the estimated delivery date of . . . . today . . . could be wrong.
