New Broadband Account not linked to my Sim Only? (Broadband Vodafone Together)

[rc2702]

Have had a sim only account for just over a year.

Last week I purchased broadband (using the discount as an existing sim only customer - 'Broadband Together').

The existing sim only customer discount for the broadband has been applied in my confirmation of delivery and activation/set up emails however when I log into MyVodafone, only the sim only billing info appears and nothing about the broadband. In the confirmation email it invites me to set up an account for the broadband however I don't want to, I'd rather have them both in one place.

Is there an option or will I have to create separate accounts? Seems silly if so, especially considering I have obtained the discount as an existing sim only customer.

Any help would be appreciated.

[Gemma]

@rc2702 - thanks for contacting us about this. When your Home Broadband line is active, it will then show on your future invoices if it’s on the same account as your SIM only plan.

As soon as the Broadband is live, we’ve also a useful Home Broadband app.

[CrimsonLiar]

Be aware that if it doesn't show as a linked account (it'll be linked not the same account) then you'll not get your discount(s).