Own Router on FTTP, 900mbps AX6600 Wi-Fi 6 Tri-Band Gaming Router

[Anonymous]

Hi Team,

I've tried all sorts of settings to get this to work, I managed to get my FTTP username/password, but when i try to authenticate, it is coming up as authentication failure. Now this tells me after triple-checking the username/password it is correct. I tried explaining this to the live chat agent but then advised me to speak to the manufacturer of my own router which is TP-Link, Spoke with TP-Link they told me nothing wrong with the router and to get back onto Vodafone.

I've tried setting the VLAN to 101 but still no luck, I've not tried not setting a VLAN will keep it ago.

Has anyone else managed to get a TP-Link router working with FTTP?

Josh

[Ripshod]

Who provides the connection, openreach or Cityfibre? 

For cityfibre the vlanid is 911.

For openreach the vlanid is disabled (blank) 

[Anonymous]

Hi,

Sorry for the delay, I've been on it the past hour trying to get it to work, no use.

I'm on Openreach network with a small white ONT unit.

I've tried both without VLAN and with, i get the same result. tried using 901 also on the off chance and i get nothing. I've attatched the logs from my AX6600 which is showing auth failure, but having tripple checked the creds are correct.

2022-02-28 00:11:02 nat[28154]: <6> 211501 Initialization succeeded
2022-02-28 00:11:02 ppp[27935]: <6> 261021 pppoe send PADI Host-Uniq(6d1f)
2022-02-28 00:11:02 ppp[27935]: <6> 261026 pppoe send PADT due to(resending PADI)
2022-02-28 00:11:01 nat[28154]: <6> 211501 Initialization succeeded
2022-02-28 00:10:57 ppp[27935]: <6> 261021 pppoe send PADI Host-Uniq(6d1f)
2022-02-28 00:10:57 ppp[27935]: <6> 261026 pppoe send PADT due to(resending PADI)
2022-02-28 00:10:56 ppp[27790]: <6> 261026 pppoe send PADT due to(phase disconnect device)
2022-02-28 00:10:56 ppp[27790]: <6> 261066 ppp send LCP TermReq due to Failed to authenticate ourselves to peer
2022-02-28 00:10:56 ppp[27790]: <6> 261081 ppp receive CHAP Failure: CHAP Auth Failure
2022-02-28 00:10:55 ppp[27790]: <6> 261078 ppp send CHAP Response name=dsl000000000@broadband.vodafone.co.uk
2022-02-28 00:10:55 ppp[27790]: <6> 261077 ppp receive CHAP Challenge name=EDBTN1-BNG-C1
2022-02-28 00:10:55 ppp[27790]: <6> 261064 ppp receive LCP ACK
2022-02-28 00:10:55 ppp[27790]: <6> 261060 ppp send LCP ACK
2022-02-28 00:10:55 ppp[27790]: <6> 261058 ppp receive LCP Request options(mru=1492;authtype=PPP_CHAP|type(MD5);magic=0x7bf4c8e2;)
2022-02-28 00:10:55 ppp[27790]: <6> 261061 ppp send LCP Request options(mru=1480;magic=0x2e4473b4;)
2022-02-28 00:10:55 ppp[27790]: <6> 261025 pppoe receive PADS sess-id(458)
2022-02-28 00:10:55 ppp[27790]: <6> 261024 pppoe send PADR Host-Uniq(6c8e)
2022-02-28 00:10:55 ppp[27790]: <6> 261022 pppoe receive PADO form AC-MAC(24:21:24:93:a2:51)
2022-02-28 00:10:55 ppp[27790]: <6> 261023 pppoe receive PADO AC-Name(EDBTN1-BNG-C1)
2022-02-28 00:10:55 ppp[27790]: <6> 261021 pppoe send PADI Host-Uniq(6c8e)
2022-02-28 00:10:55 ppp[27790]: <6> 261026 pppoe send PADT due to(resending PADI)
2022-02-28 00:10:52 nat[27144]: <7> 211001 Flush conntrack

------------

2022-02-28 00:11:53 ppp[31830]: <6> 261021 pppoe send PADI Host-Uniq(7c56)
2022-02-28 00:11:53 ppp[31830]: <6> 261026 pppoe send PADT due to(resending PADI)
2022-02-28 00:11:43 ppp[31830]: <6> 261021 pppoe send PADI Host-Uniq(7c56)
2022-02-28 00:11:43 ppp[31830]: <6> 261026 pppoe send PADT due to(resending PADI)
2022-02-28 00:11:38 ppp[31830]: <6> 261021 pppoe send PADI Host-Uniq(7c56)
2022-02-28 00:11:38 ppp[31830]: <6> 261026 pppoe send PADT due to(resending PADI)
2022-02-28 00:11:38 ppp[31032]: <6> 261026 pppoe send PADT due to(phase disconnect device)
2022-02-28 00:11:38 ppp[31032]: <6> 261066 ppp send LCP TermReq due to Failed to authenticate ourselves to peer
2022-02-28 00:11:38 ppp[31032]: <6> 261081 ppp receive CHAP Failure: CHAP Auth Failure
2022-02-28 00:11:37 ppp[31032]: <6> 261078 ppp send CHAP Response name=dsl00000000@broadband.vodafone.co.uk
2022-02-28 00:11:37 ppp[31032]: <6> 261077 ppp receive CHAP Challenge name=EDBTN1-BNG-C1
2022-02-28 00:11:37 ppp[31032]: <6> 261064 ppp receive LCP ACK
2022-02-28 00:11:37 ppp[31032]: <6> 261060 ppp send LCP ACK
2022-02-28 00:11:37 ppp[31032]: <6> 261058 ppp receive LCP Request options(mru=1492;authtype=PPP_CHAP|type(MD5);magic=0x5f99e34e;)
2022-02-28 00:11:37 ppp[31032]: <6> 261061 ppp send LCP Request options(mru=1480;magic=0xed47d5d9;)
2022-02-28 00:11:37 ppp[31032]: <6> 261025 pppoe receive PADS sess-id(459)
2022-02-28 00:11:37 ppp[31032]: <6> 261024 pppoe send PADR Host-Uniq(7938)
2022-02-28 00:11:37 ppp[31032]: <6> 261022 pppoe receive PADO form AC-MAC(24:21:24:93:a2:51)
2022-02-28 00:11:37 ppp[31032]: <6> 261023 pppoe receive PADO AC-Name(EDBTN1-BNG-C1)
2022-02-28 00:11:37 ppp[31032]: <6> 261021 pppoe send PADI Host-Uniq(7938)
2022-02-28 00:11:37 ppp[31032]: <6> 261026 pppoe send PADT due to(resending PADI)
2022-02-28 00:11:27 ppp[31032]: <6> 261021 pppoe send PADI Host-Uniq(7938)
2022-02-28 00:11:27 ppp[31032]: <6> 261026 pppoe send PADT due to(resending PADI)
2022-02-28 00:11:22 ppp[31032]: <6> 261021 pppoe send PADI Host-Uniq(7938)
2022-02-28 00:11:22 ppp[31032]: <6> 261026 pppoe send PADT due to(resending PADI)
2022-02-28 00:11:12 ppp[27935]: <6> 261021 pppoe send PADI Host-Uniq(6d1f)
2022-02-28 00:11:12 ppp[27935]: <6> 261026 pppoe send PADT due to(resending PADI)

[Ripshod]

"CHAP failure" means you have the wrong PPPoE details.

Did you enter your PPPoE user ID as dslXXXXXXXXX@broadband.vodafone.co.uk?

[Anonymous]

---

@Ripshod wrote:

"CHAP failure" means you have the wrong PPPoE details.

Did you enter your PPPoE user ID as dslXXXXXXXXX@broadband.vodafone.co.uk?

---

2022-02-28 00:10:56 ppp[27790]: <6> 261066 ppp send LCP TermReq due to Failed to authenticate ourselves to peer
2022-02-28 00:10:56 ppp[27790]: <6> 261081 ppp receive CHAP Failure: CHAP Auth Failure
2022-02-28 00:10:55 ppp[27790]: <6> 261078 ppp send CHAP Response name=dsl000000000@broadband.vodafone.co.uk
2022-02-28 00:10:55 ppp[27790]: <6> 261077 ppp receive CHAP Challenge name=EDBTN1-BNG-C1
2022-02-28 00:10:55 ppp[27790]: <6> 261064 ppp receive LCP ACK
2022-02-28 00:10:55 ppp[27790]: <6> 261060 ppp send LCP ACK

still no working when i try

[Anonymous]

i've replaced my numbers with 0000000 when making the post orginally. 

[Ripshod]

Then vodafone have given you the wrong details or you've misread them, or vodafone haven't provisioned your service correctly. The fact that the Edinburgh gateway gives you CHAP errors confirms this.

Does the vf router connect you? Check your PPPoE user ID against the CHAP notifications in the log. 

[Anonymous]

the router from VF connects right away.

I can't see where in the system logs on the vf router for where i'd get the username, not in the logs neither any settings within it

don't suppose you've got any idea?

mostly just see ConnectionRequestURL updated to http://81.79.193.74:754 stuff

[Ripshod]

You may as well just get in touch with vodafone. The PPPoE login you have is clearly wrong. '1's, 'l's and 'I's get confused, as well as '0's and 'O's

Use chat 

https://www.vodafone.co.uk/bbservcd and ask them to copy/paste the info then you copy/paste into a text document. You' ll see how easy a mistake is made from the font they use. The fact that you're even reaching the gateway shows your vlanid is correct.