I have been using 2 x Ring 2 Pro Chimes without issue for a couple of years. Recently I upgraded my Vodafone router to the Vodafone Ultra router. Since then I have not been able to reconnect my Chimes. The wired Ring doorbell is unaffected. I am on full fibre broadband running at 900Mbps and the Chime is within 6 feet of the router. The new router runs at 2.4, 5 and 6kHz. Every time I try to reset the Chimes it connects them to the Ring app, but not to the internet (connection reaches 95% then fails). I tried, as advised by Ring technical support, to try connecting the Chimes to my mobile phone hotspot. It makes no difference. Getting really frustrated now as cannot hear any chime when people ring the doorbell. Does anyone have a fix?
