Hello all
I’ve recently switched to Vodafone from EE (better deal) and am on the Full Fibre 500 plan. I’m having some issues with my power hub and was hoping the panel could help out. Im a semi-retired IT professional and, whilst definitely not a networking expert, I’m comfortable with technical detail.
Activation occurred yesterday and went well. I read the Power Hub manual in advance and successfully used the web interface to reset the UI password, set the WiFi SSID and reset the WiFi password. I also disabled Guest Wi-Fi and enabled Compatibility Mode, as one of my older devices wouldn’t connect without it. I use TP-Link Power Line switches for Ethernet round the house and they are working fine. I checked the Firmware version - 22.1.0404-6421030 – and it’s up to date.
The problem –
I did all this using Basic Mode. Now I need to Split the WiFi bands into 2.4 and 5 ghz bands, for which I need Expert Mode – and that’s where the problem is. When I go to WiFi Settings/General and select Expert Mode nothing happens, the display stays the same. I tried switching back and forth, refreshing the screen, switching back and forth between tabs and eventually after about 10 attempts I got the expert mode settings to appear, but they didn’t work. I could see the Split WiFi toggle, as per the manual, but it didn’t work, clicking on it does nothing and it stays greyed out. The fields below to name the two SSIDs were there, but they don’t work
Since then Ive been unable to get the additional options to display again, even though it says Expert Mode in the drop down.
Ive also tried the phone app, but there is no option to split wi-fi that I can see
Has anyone seen this before or know a fix ?
