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25-07-2024 07:11 AM
I.have just received my uktrahub and booster after upgrading from Profibre 1 900 which I have had for 4 years . The present router & booster are the older version but they. Work well and I get excellent speed all round the house. I now have a lot of devices dependent on good WiFi or Ring cameras in the garden, Sky , Hive Hub. Have I been foolish in being convinced to upgrade to ultra hub when all is working well anyway or will ultrahub be better and whether Vodafone wil stop supporting my old router anyway. I get anxious in changing technology at best of times. So would appreciate comments/advice TIA
25-07-2024 11:55 AM
Hello, @MayurS. I hope you're well.
I understand that changing hardware can be concerning if the previous set-up has been working great for you, but we will only ever send out a new router when the upgrade calls for it. The new router will be linked to your upgrade order, so the service will switch over to that set-up once it's completed, as it's all determined by the individual router serials.
If you have any concerns regarding the set-up, I'd recommend reaching out to the Broadband Support Team by either calling up on 03333 040 191 or via Live Chat.
You can also view the set-up guide here.
25-07-2024 01:28 PM
Thank you . I am due to set up the router this afternoon so will find out
25-07-2024 02:22 PM
Okay, great.
If you have any further questions, please let us know.
26-07-2024 07:23 AM
Hi I have set it all up including all the devices. Was relatively pain free even for a novice like me. So far so good and good WiFi signal cover all round the house.Getting 900+ speed in some areas which is great.