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Router return

Jeff-parkinson
2: Seeker
2: Seeker

Tryi g to return 2 year old router but label sent to me will cost me over £11 todo so

6 REPLIES 6

Cynric
16: Advanced member
16: Advanced member

@Jeff-parkinson Does your local council have a recycling facility for electronic items?

Yes but vodaphone will charge £72 if router not returned


@Jeff-parkinson wrote:

Yes but vodaphone will charge £72 if router not returned


I don't believe that is true. As far as I know, it's only if you cancel in the "cooling off" period that they require the router returning.

WelshPaul
16: Advanced member
16: Advanced member

Terms:

3.7. Equipment We will supply the Vodafone Home Broadband and Phone equipment to you. You can use your own router to receive the Vodafone Home Broadband and Phone Services but you must: (i) ensure it is compatible; and (ii) use your Vodafone router in order to display speed information on the Vodafone Broadband app. If you are a Vodafone Fibre to the Home Broadband customer (previously known as Vodafone Gigafast Broadband): (a) speed information will not be available on the Vodafone Broadband app; and (b) you will need to use the Vodafone router in order to use the phone services. You must not connect equipment to our network that may harm it, or anyone else's equipment or services. If the Vodafone Home Broadband and Phone Services are terminated (by you or us) prior to activation or during the "cooling off period" (see 7.3(a) below) or due to any unavailability issue, you must return all equipment which you have received under your Agreement. Failure to return any equipment when requested to do so may result in charges in line with our Returns Policy.

 

Return Policy:

https://www.vodafone.co.uk/terms-and-conditions/consumer/buying-with-vodafone/buying-online/returns-... 

 

so, unless you cancel within the 14 day cooling off period, one does not need to return the router.

HappyNomad
16: Advanced member
16: Advanced member

@Jeff-parkinson wrote:

Tryi g to return 2 year old router but label sent to me will cost me over £11 todo so


I believe you can also avoid landfill by simply dropping off the piece of junk router at your nearest Vodafone store.  

Cynric
16: Advanced member
16: Advanced member

Of course, you can keep it and

- use it to extend your LAN

- have it as a point of reference to help others on this forum

- wait in the hope that someone ports openWRT

- use it as a door-stop