main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal

Other broadband queries

Setting up a third party router with vdsl vodafone (2019)

Highlighted
13: Advanced Member

 

The first thing you need to do is ask vodafone for your user name and password . live chat with vodafone is best because you can copy and paste the name and password into the router.

https://www.vodafone.co.uk/contact-us/index.htm

The setting are the same for all the router it's down to the isp (the setting page will be laid out difference but the setting are still the same , eg

vodafone setting are

Vlan ID - 101

enable 802.1q

Username  - ******@broadband.vodafone.co.uk

Password - ********

PPPoE

MTU Size : 1492

rest of the setting auto detect when the router and the dslam are negotiating with each other

however if you are using a third party router because vodafone router wont work ( wont stay sync ,wifi issues etc )

then you need to complaint to the complaints team after all you had downtime which vodafone should  compensate you for

the complaint team are really helpfuly and understanding you can ring or email them at https://www.vodafone.co.uk/help-and-information/complaints

 

list of third party router that work well with vodafone will update as more router are confirmed working 100%

technicolor tg589vac :             ADSL and VDSL router with Ethernet+ dual band Wifi + Ethernet

Netgear D6220 

Netgear Nighthawk D7800     ADSL and VDSL router with Ethernet+ dual band Wifi + Ethernet

The DrayTek Vigor 130:           ADSL and VDSL modem with Ethernet

TP-Link VR600

asus ac68u

 

View more options
2 REPLIES
3: Seeker

1) Does it not seem a bit ridiculous that one would have to purchase a 3rd party router rather than use the one provided by vodafone?

2) Who exactly do we need to speak to in order to get that login information for our account? I assume it is hidden and/or not identifiable within the existing vodafone router config.

View more options
13: Advanced Member

 

Read the first post again lol

The first thing you need to do is ask vodafone for your user name and password . live chat with vodafone is best because you can copy and paste the name and password into the router.

https://www.vodafone.co.uk/contact-us/index.htm

View more options