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Other broadband queries

VPN, why does Vodafone block them?

NikkiJas
2: Seeker

I’ve seen several websites mention the advantages of setting up a VPN. Some even give you the top 10. Approx 6-8 weeks ago I tried clicking on the links to the VON website but they were blocked. Discussions with Vodafone seemed to unblock approx half of the top 10 recommended VPN companies. This week, back to square one, all VPN websites are blocked. Why are Vodafone blocking such website when many technical website suggest them for improved security? 

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17 REPLIES 17
Jayach
16: Advanced member

They are not blocked for me. I use Nord without problems.

If you are saying the websites are blocked for you perhaps you need to turn off the content controls.

https://www.vodafone.co.uk/webcenter/portal/myvodafone/pages_manageservices/managecontentcontrols

 

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NikkiJas
2: Seeker

Hi, I went through this with Vodafone. My content controls havent changed since Vodafone themselves changed them to see if it would make any difference, and it didnt. Three weeks ago I could see the ExpressVPN, IPvanish, & Cyberghost websites. Within days Cyberghost was blocked again. Now i cannot access any VPN websites. If I have not touched my content controls, who is blocking these websites? 

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NikkiJas
2: Seeker

Hi, thanks for responding.

This hasnt anything to do with content controls. I dont see how VPN websites can be deemed malicious websites. Ive played around with the content controls, as requested by Vodafone support, no difference. At the start of August I could access the websites for ExpressVPN, Cyberghost & IPVanish but couldnt access NordVPN or Surfshark . Within days Cyberghost was blocked. Now a few weeks later they are all blocked again and I have not been touching my content controls. So who or what is playing around with accessing VPN websites within Vodafone. 

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KeithAlger
16: Advanced member

Remember some websites that list the advantages of VPNs over-sell them - they do have advantages, as well as disadvantages - they are not a panacea!

 

As far as I'm aware Vodafone don't block any VPNs.  I've a number of VPN connections (of different types and suppliers) set up on both my 3rd party router and my main laptop.  

 

*The HHG2500/VOX2.5 router VPN settings are problematic, as at the minute are Vodafone's DNS servers (even with content controls turned fully off VFs DNS is unreliable, which is a shame since they are superfast).

 

**Increasingly streaming sites are blocking users who use VPNs.

 

***At least one third party firewall currently has issues with VPNs triggering it's "Malicious Sites Blocking" algorithm. 

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NikkiJas
2: Seeker

Sorry you lost me with the technical stuff. Never used a VPN. Would like to start but cant because Vodafone are blocking VPN’s. Ive been in contact with Vodafone in the past, they’ve gone away and ‘hey presto’ I had limited access. They obviously managed to do something to facilitate that. This week, I cannot access any VPN websites, even to look at deals, check out at information, even sign up to a VPN, there is no access nothing. All i get is the message ‘Safari cannot open the page because it could not connect to the server’. Ive have not changed any settings on my Vodafone account yet what limited access I had 3 weeks ago, has now been blocked. 

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KeithAlger
16: Advanced member

So, the first thing you'll want to do is log into the router at HTTP://192.168.1.1 and change to expert settings.  Then find the DNS server entries and change them.  I'd probably go with either Cloudflare DNS at 1.1.1.1 or 1.0.0.1 or Google DNS at 8.8.8.8 or 8.8.4.4

Or a combination of the two such as 1.0.0.1 and 8.8.4.4

 

Give that a go, and see if it makes the sites you are trying to reach accessible!

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NikkiJas
2: Seeker

Hi, I managed to log in as you suggested but I have no idea what I am doing after that therefore left well alone. As a paying customer why should I have to go to these lengths to access some websites, beggars belief. Vodafone support claim they have tried to help and be unable to do so. Maybe thats just lip service, i dont know but there are websites that should be accessible but I cant get into them. 

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NikkiJas
2: Seeker

Update, Using Google I found this, plus others complaining about Vodafone blocking VPN’s, https://www.dpscomputing.com/blog/2020/01/04/uk-broadband-providers-block-popular-websites/ It helped me understand a bit more what you were suggesting re . DNS server settings. I manually changed them to the Google ones you suggested. I then checked the ‘10 best VPN services’ as claimed by T3.com https://www.t3.com/features/best-vpn-2020 Yesterday I was unable to access any if them via the links. Just now I can click through to all their websites. So it appears the automatic DNS configerarion blocks VPN’s. No? 

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KeithAlger
16: Advanced member

Vodafone's content controls block specific websites, but if you don't use Vodafone's own DNS servers you circumvent those blocks.

 

Currently, Vodafone's own DNS servers are so bad that even with content controls turned off they even block access to some of Vodafone's own sites!  Trying to report such issues is enough to remove the will to live!

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clint_flick
11: Established

Hi

 

See the attachment.

 

Why do car makers give you options to have the interior/courtesy light ON / OFF when you have parked the car?

Only open the drivers door remotely, not the passenger ones?

An option you can choose, so VodaFone.......................

 

 

 

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Attachments

KeithAlger
16: Advanced member

Regards DNS speeds:  These are my current results from Steve Gibson's DNS Benchmark program.  These were taken under far from perfect conditions, our broadband being maxed out by a streaming game on Stadia, a 4K streaming movie, YouTube, online music and multiple social media all being used while the test took place---

 

_____________

Final benchmark results, sorted by nameserver performance:
(average cached name retrieval speed, fastest to slowest)

192.168. 1. 4 | Min | Avg | Max |Std.Dev|Reliab%|
----------------+-------+-------+-------+-------+-------+
- Cached Name | 0.002 | 0.003 | 0.006 | 0.000 | 100.0 |
- Uncached Name | 0.020 | 0.062 | 0.238 | 0.057 | 100.0 |
- DotCom Lookup | 0.022 | 0.031 | 0.039 | 0.005 | 100.0 |
---<-------->---+-------+-------+-------+-------+-------+
raspi1.broadband
Local Network Nameserver


192.168. 1. 5 | Min | Avg | Max |Std.Dev|Reliab%|
----------------+-------+-------+-------+-------+-------+
- Cached Name | 0.002 | 0.003 | 0.005 | 0.000 | 100.0 |
- Uncached Name | 0.020 | 0.066 | 0.320 | 0.069 | 100.0 |
- DotCom Lookup | 0.022 | 0.030 | 0.037 | 0.005 | 100.0 |
---<-------->---+-------+-------+-------+-------+-------+
raspi2.broadband
Local Network Nameserver


192.168. 1. 1 | Min | Avg | Max |Std.Dev|Reliab%|
----------------+-------+-------+-------+-------+-------+
+ Cached Name | 0.002 | 0.003 | 0.005 | 0.000 | 100.0 |
+ Uncached Name | 0.019 | 0.075 | 0.263 | 0.072 | 100.0 |
+ DotCom Lookup | 0.022 | 0.030 | 0.038 | 0.005 | 100.0 |
---<-------->---+-------+-------+-------+-------+-------+
RT-AC86U-55A8.broadband
Local Network Nameserver


83.146. 21. 5 | Min | Avg | Max |Std.Dev|Reliab%|
----------------+-------+-------+-------+-------+-------+
- Cached Name | 0.011 | 0.012 | 0.015 | 0.001 | 100.0 |
- Uncached Name | 0.014 | 0.040 | 0.195 | 0.037 | 100.0 |
- DotCom Lookup | 0.022 | 0.026 | 0.035 | 0.003 | 100.0 |
---<-------->---+-------+-------+-------+-------+-------+
cht-dns.dslgb.com
DSTL, EU


83.146. 21. 6 | Min | Avg | Max |Std.Dev|Reliab%|
----------------+-------+-------+-------+-------+-------+
- Cached Name | 0.011 | 0.012 | 0.014 | 0.001 | 100.0 |
- Uncached Name | 0.014 | 0.042 | 0.196 | 0.041 | 100.0 |
- DotCom Lookup | 0.021 | 0.029 | 0.089 | 0.013 | 100.0 |
---<-------->---+-------+-------+-------+-------+-------+
cht-dns.dslgb.com
DSTL, EU


212.158.248. 5 | Min | Avg | Max |Std.Dev|Reliab%|
----------------+-------+-------+-------+-------+-------+
- Cached Name | 0.010 | 0.012 | 0.014 | 0.001 | 100.0 |
- Uncached Name | 0.014 | 0.042 | 0.196 | 0.038 | 100.0 |
- DotCom Lookup | 0.021 | 0.029 | 0.089 | 0.013 | 100.0 |
---<-------->---+-------+-------+-------+-------+-------+
mcr-dns.dslgb.com
UDEL-DCN, US


212.158.248. 6 | Min | Avg | Max |Std.Dev|Reliab%|
----------------+-------+-------+-------+-------+-------+
- Cached Name | 0.011 | 0.012 | 0.012 | 0.000 | 100.0 |
- Uncached Name | 0.014 | 0.043 | 0.231 | 0.045 | 100.0 |
- DotCom Lookup | 0.021 | 0.026 | 0.036 | 0.004 | 100.0 |
---<-------->---+-------+-------+-------+-------+-------+
mcr-dns.dslgb.com
UDEL-DCN, US


195. 92.195. 94 | Min | Avg | Max |Std.Dev|Reliab%|
----------------+-------+-------+-------+-------+-------+
- Cached Name | 0.011 | 0.012 | 0.015 | 0.001 | 100.0 |
- Uncached Name | 0.024 | 0.069 | 0.304 | 0.074 | 100.0 |
- DotCom Lookup | 0.020 | 0.028 | 0.089 | 0.016 | 100.0 |
---<-------->---+-------+-------+-------+-------+-------+
··· no official Internet DNS name ···
SYMBOLICS, US


195. 92.195. 95 | Min | Avg | Max |Std.Dev|Reliab%|
----------------+-------+-------+-------+-------+-------+
- Cached Name | 0.011 | 0.013 | 0.017 | 0.001 | 100.0 |
- Uncached Name | 0.018 | 0.054 | 0.220 | 0.055 | 100.0 |
- DotCom Lookup | 0.020 | 0.025 | 0.088 | 0.010 | 100.0 |
---<-------->---+-------+-------+-------+-------+-------+
··· no official Internet DNS name ···
SYMBOLICS, US

 

____________

Those are just the top results.  Bizarrely the mcr.dslgb.net servers (just 3 hops in tracert) are at 100% accuracy today, but I still wouldn't trust them!

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PearceUK
3: Seeker

I have the same issue.
Vodafone broadband are blocking all VPN websites, let alone the VPN services, except Vodafone VPN. I don't have any content control turned on. This is antics of big brother and not accpetable

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PearceUK
3: Seeker

I have same issie

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PearceUK
3: Seeker

I have the same issue with VF business brodaband blocking all competitor VPN websites. The only VPN I can see if Vodafone!
Did you find a solution?

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PearceUK
3: Seeker

Perfect..Worked Thanks 🙂

 

It’s likely once you log in you’ll be in ‘basic’ mode. There should be a button to switch to ‘Expert’ mode – click this, and click OK on any scary warning saying ‘you really need to know what you’re doing’. Essentially, DNS settings are hidden outside of ‘Expert’ or ‘Advanced’ modes.

Inside your router settings panel they’ll be a DNS option – select this and it’ll display your current settings – likely to be set on ‘Auto’ or similar default (unless you’ve changed them previously).

Switch to ‘manual’ which should then prompt you to enter a primary DNS server IP and an optional secondary DNS server IP. In these boxes, you should enter the IP addresses of your preferred DNS service.

If you don’t have one in mind, Google’s public DNS is a good place to start (and will ‘unblock’ sites like Disqus!) so change your settings to:

  • Primary DNS Server: 8 . 8 . 8 . 8
  • Secondary DNS Server: 8 . 8 . 4 . 4
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PearceUK
3: Seeker

Here's a solution...
Log onto your vodafone router 192.168.1.1

It’s likely once you log in you’ll be in ‘basic’ mode. There should be a button to switch to ‘Expert’ mode (top right)– click this, and click OK on any scary warning saying ‘you really need to know what you’re doing’. Essentially, DNS settings are hidden outside of ‘Expert’ or ‘Advanced’ modes.

Inside your router settings panel they’ll be a DNS option – select this and it’ll display your current settings – likely to be set on ‘Auto’ or similar default (unless you’ve changed them previously).

Switch to ‘manual’ which should then prompt you to enter a primary DNS server IP and an optional secondary DNS server IP. In these boxes, you should enter the IP addresses of your preferred DNS service.

If you don’t have one in mind, Google’s public DNS is a good place to start (and will ‘unblock’ sites like Disqus!) so change your settings to:

Primary DNS Server: 8 . 8 . 8 . 8
Secondary DNS Server: 8 . 8 . 4 . 4

 

This will bypass Vodafone VPN website name blocking 

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PearceUK
3: Seeker

Here's a solution that will work...
Log onto your vodafone router 192.168.1.1

It’s likely once you log in you’ll be in ‘basic’ mode. There should be a button to switch to ‘Expert’ mode (top right)– click this, and click OK on any scary warning saying ‘you really need to know what you’re doing’. Essentially, DNS settings are hidden outside of ‘Expert’ or ‘Advanced’ modes.

Inside your router settings panel they’ll be a DNS option – select this and it’ll display your current settings – likely to be set on ‘Auto’ or similar default (unless you’ve changed them previously).

Switch to ‘manual’ which should then prompt you to enter a primary DNS server IP and an optional secondary DNS server IP. In these boxes, you should enter the IP addresses of your preferred DNS service.

If you don’t have one in mind, Google’s public DNS is a good place to start (and will ‘unblock’ sites like Disqus!) so change your settings to:

Primary DNS Server: 8 . 8 . 8 . 8
Secondary DNS Server: 8 . 8 . 4 . 4

 

This will bypass Vodafone VPN website name blocking 

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