Wan drop out

[Petewxm]

This keeps happening, anyone have any ideas?

[645976.512171] DROP wan in: IN=pppoe-wan OUT= MAC= src=93.174.93.231 DST=90.246.254.208 LEN=40 TOS=0x00 PREC=0x00 TTL=247 ID=31678 PROTO=TCP SPT=55932 DPT=15211 WINDOW=1024 RES=0x00 SYN URGP=0 MARK=0x8000000

21:58:05Category: firewall

[645925.041995] DROP wan in: IN=pppoe-wan OUT= MAC= src=185.175.93.14 DST=90.246.254.208 LEN=40 TOS=0x00 PREC=0x00 TTL=245 ID=60763 PROTO=TCP SPT=51324 DPT=34639 WINDOW=1024 RES=0x00 SYN URGP=0 MARK=0x8000000

21:57:43Category: firewall

[645903.422412] DROP wan in: IN=pppoe-wan OUT= MAC= src=80.82.64.127 DST=90.246.254.208 LEN=40 TOS=0x00 PREC=0x00 TTL=247 ID=21679 PROTO=TCP SPT=59803 DPT=8520 WINDOW=1024 RES=0x00 SYN URGP=0 MARK=0x8000000

21:57:30Category: system

Failed to send DHCPV6 message to ff02::1:2 (Permission denied)

[zx]

UGH. Good to know, thanks. That sounds like a nightmare. And does sound a lot like what we are experiencing

Weirdly the blocked sites work through my work VPN (!) just not when directly connected to the router. The router (THG3000 model) has very few settings to play with, tempted to try Exposed Host to the work laptop with the VPN issue and see if that works, but given the amount of pings from Russian/Chinese IPs in the router error logs, I don't really fancy trying that one! Also considering setting up a PiVPN and trying to connect that way. VPNception doesn't sound fun though. 

[Sheepy75]

I have this problem, constantly when I tried to connect an item that had disconnected. Since the tech support chat got involved I'm losing devices, dropping like flies. They wknt reconnect and the event lig always says that message. I'm at the end if my tether after 4 days of chat almost all the day! They are useless. 

[zx]

we eventually got this sorted. It took about 4 weeks, approximately 18 hours on the phone to voafone getting *no where*. Our neighbours also had the same issue, no VPN connectivity and juggernaut connection. Vodafone's tech support is terrible. They have NO access to centralised access to what is going on at Openreach- loads of my neighbours were ALSO complaining, and it wasn't until the 4th Openreach engineer came by that it was *actually* sorted. You know how it was sorted, they turned a card in the cabinet off and on again. 

I can't wait for our contract to end with Vodafone, absolutely abysmal ISP- I wouldn't touch them with a barge pole in future.  

[Sheepy75]

I've been told that after spending 18 hours in chat, most if that repeating myself as the chat kept dropping, that all the messing about has broken the router even more. 

I was promised an urgent replacement in 48hrs. So since saturday my smart home needed as im disabled has been disconnecting many items and not reconnecting.  I have been put in danger and 48hrs later and no sign if a router, 

How they can say their chat team are tech support when I have learned more bout their routers than they know put together.

I managed to find a phone number as they have removed them from their site due to covid, without that I'd still be on chat. 

So if you require a smart home as you are disabled please don't go with Vodafone. They really don't care. 

[LenAWright]

I have been having the issue the past few days too.  Spent ages with Vodafone support and unscrewed my openreach socket and then told to put my microfilter in the test socket.  What microfilter?   They can't proceed to tier 2 until this check is done.   But I know 3 other houses in the road with different ISPs (BT, Now) are having the same issue.  Also Openreach are installing new fibre cables at the end of the road so I asked them and they said what they are doing should have no effect.

Really fed up. This is first time in 4 years with vodafone home broadband I've had an issue.  There just seems no way of getting through with them.  To be fair they have compensated me with 30 days unlimited 4G connection on my mobile phone so I can carry on working

[Jayach]

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@LenAWright wrote:

told to put my microfilter in the test socket.  What microfilter?   

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There should have been a microfilter in the box with the router.

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But I know 3 other houses in the road with different ISPs (BT, Now) are having the same issue.

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Then it's likely to be caused by the same problem, and their ISP's will be driving Openreach to cure the fault. Just be thankful you haven't got to rely on Vodafone.

[rafaelrodriguez]

Did you manage to solve it?

[Jayach]

@rafaelrodriguez 

As this thread is over 3 years old, and you haven't said which of the previous posters you are querying, you're not likely to get an answer.

Re: Vodafone Super WiFi booster second booster iss... - Community home

@rafaelrodriguez wrote:

Same.... Giving up. I will most likely change provider and I will bring it to Ofcam

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How did your complaint to Ofcom go?

[Anonymous]

If 90.246.254.208 isn't your own address, then it's most likely caused by another Vodafone user having previously set up some kind of server on that IP when it was previously allocated to them.  That other user then attempts to access the server which your router sees as unsolicited access and so your router simply and correctly just drops the connection.

1) It's not doing any harm to your connection.

2) If you really want to stop it then rebooting the router should change your WAN IP and so stop it.

[Smokeyhowle]

Just to correct I have the same error but the IPs are different (the DST is my local IP), hard resetting my router didn’t change this. The errors have been consistent since starting my service, every minute of every day since activation?