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When will Vodafone offer FTTP via Openreach?

JamesBand
3: Seeker
3: Seeker

Openreach has now (finally) delivered FTTP to this rural area since Jan 2020 and thus my property shows up as FTTP available on the Openreach website with capability of "up to 1000Mbps".

 

However, only BT seems to offer FTTP ("Ultrafast Fibre 900") and Vodafone is only showing up with FTTC products for this area (as of June 2020). Right now on the copper line and with the Vodafone Superfast FTTC product, I am getting 2Mbps (and sporadic and unreliable at that). 

 

As a Vodafone mobile customer (and existing Vodafone broadband customer), I would love to go with Vodafone for FTTP. I can see that Vodafone only seem to offer FTTP via CityFibre (at certain locations), but also see news from various sources that Vodafone will be offering FTTP via Openreach.

 

When will Vodafone start offering an FTTP product via Openreach, and hopefully offer similar prices to its Gigafast lineup? There are PLENTY of customers who would go with Vodafone if they offered an FTTP product via Openreach. Right now, it seems I would have no choice and would have to go with BT to get the benefits of Full Fibre (of 900Mbps) to the property.

1 ACCEPTED SOLUTION

GemmaP
Moderator (Retired)
Moderator (Retired)

Hey @JamesBand 

It can take a while for other providers to take advantage of Openreach's new infrastructure, but the Website is up to date if you keep checking your postcode here

In regards to the City Fibre, we have selected certain cities for installation and you can also check your postcode along with more information here

View solution in original position

57 REPLIES 57

Hey. Thanks for that. Not sure why staff don’t tell me this when I call up. 
Mad that openreach are telling me Voda is a supplier and I should contact them if they actually aren’t.... 

 

cheers 

Reading the forum there it seems to me that Voda are using OR in some areas and that list is a generic partner list, actual availability is down to the partner themselves to tell you if they are signing up in your area. Voda do have a rollout plan somewhere but no-ones talking about it or giving any ideas on timelines

 

Nabs
17: Community Champion
17: Community Champion

@flipside Why would Vodafone publish a list of OR areas that they are not interested in providing?

I've just placed an order with Sky, only 150Mbps (30Mbps up) but it's considerably better than I was getting before, being installed on the 24th so not even a long wait on it.

No one's asking them to,  What we want is an idea of areas they are interested in and an idea how long it could take between FTTP going live and Vodafone offering it as an option is areas, they currently serve with FTTC. It helps the customer keep informed and overall saves Vodafone time and effort and retain customers

Nabs
17: Community Champion
17: Community Champion

@flipside No, I mean they actually have published a list of postcodes! The final 3 pages of this document

 

 

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The problem is despite listing these postcodes they're not actually supplying on them, despite the fact that FTTP via OR is available, and other providers are offering the service. 
As I've mentioned earlier, I live in IV30, it's an area listed in that document, I can (and have) order from BT, Sky, Zen but not Vodafone!

We're listed as a "supported" postcode (YO17) and FTTP went live last week.

VF checker still says no and CS just tell me "check the website".

I'm keen to sign up with VF but looks like it could be a long waiting game.

 

BT, Zen, EE, Sky, etc all says I'm good to go ... looks like VF are running quite a way behind the times.

I might end up having to sign up with someone else :Sad_face:

Nabs
17: Community Champion
17: Community Champion

My address went live back in March, Vodafone still not listing it as available 6 months later!

I got bored of waiting for Vodafone and went with Sky in the end, they managed to get it connected and working within 2 weeks of placing my order. Of course, I would rather have gone with Vodafone, they were offering a much better package but I can't buy what they don't/won't offer.

I've been dithering as I have a need for a home phone and the costs when switching ramped up as ten Voda free minutes cover numbers everyone else doesn't but Im just testing a workaround that could make it easier

Jayach
16: Advanced member
16: Advanced member

@flipside wrote:

I've been dithering as I have a need for a home phone and the costs when switching ramped up as ten Voda free minutes cover numbers everyone else doesn't 


I haven't heard of that service, have you more info, or a link?