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23-03-2023 12:42 PM
I am about to order full fibre but need to know if the Cityfibre engineer will install from the same telephone pole that I’ve seen Openreach use (fttp) to nearby properties (and where my current BT fttc service comes from).
thanks
23-03-2023 04:15 PM
@joepineapples - thanks for messaging. I'm sorry this isn't something we can provide from here.
24-03-2023 02:38 PM
Who do I contact to find out then?.
24-03-2023 05:45 PM - edited 24-03-2023 05:48 PM
You can get in touch with Openreach and CityFibre @joepineapples using their Contact Us web pages.
24-03-2023 08:28 PM
Yeah I've sent a message to CityFibre, waiting for them to get back to me. It was just part of the sign up process which started alarm bells ringing, it saying something about possibly having to dig on the premises, then underneath that, a 'tick' to agree to their T&C.
I did find some useful info here Any way to know how Cityfibre will enter the premises :: Fibre Broadband :: think broadband