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My sign on gift card still hasn't arrived

I signed on for Vodafone superfast 2 in November 2021. It was a special offer deal offered through Money Saving Expert (MSE). The deal was that you got a £130 gift card 120 days after the order was completed. I have chased and chased but still haven'...

Tarzan by 3: Seeker
  • 9737 Views
  • 5 replies
  • 1 thanks

Cant split SSID

Hi. I can't seem to split my SSID between 2.5 and 5. When I log into the router advanced settings, go to expert mode then general WiFi settings the option is not there to split the ssid. there is a message at the top saying "Super Wi-Fi is running yo...

Ggargan by 1: Seeker
  • 2561 Views
  • 1 replies
  • 0 thanks

router behind another router

I've picked up a THG3000 router, which I want to use BEHIND my existing router.Router A for example has 192.168.1.1 as its internal ip, with a dhcp range 2-10 It is connected to the internet directly.  I want to connect Router B such that it picks up...

unclebob1 by 2: Seeker
  • 10531 Views
  • 31 replies
  • 0 thanks

Broadband Cancellation

Hi, I thought I was cancelling my Broadband account for a particular broadband that I haven't used in a long time several weeks ago, as that's what I requested but as it turns out, I've just gotten an email saying I'm leaving my Landline plan. I didn...

sydneyk by 2: Seeker
  • 1543 Views
  • 2 replies
  • 0 thanks

Own Router Set up - not working

I've been trying to set up my own router - Zytel vmg3925-g10C with Vodafone Fibre as my VF provided router wireless keeps dropping and I've given up trying with their chat.  However, having followed instructions kindly provided here, still can't get ...

router settings attempt 1.png

Vodafone Credentials for PPPoE

Hi All. I'm attempting to get my credentials from Vodafone so i can re-set up my own router and modem.  The existing dsl**********@broadband.vodafone.co.uk no longer works for some reason? I have tried the online chat but 15 minutes between every que...

JoeD210 by 2: Seeker
  • 18481 Views
  • 9 replies
  • 0 thanks

GigaFast Pro 900 Speed and Connection Dropouts

FTTP WiFi and Ethernet speed issues FTTP connectivity dropout issues, mainly noticed on WiFi My typical WiFi speeds are concerning as they are typically no faster than 150 to 200 Mbps which is not consistent either. On most occasions I see no greater...

Bozza by 4: Newbie
  • 2648 Views
  • 7 replies
  • 0 thanks