broadband queries

[USER203556_]

My Vodafone internet works for system applications such as iMessage and FaceTime, Safari, and YouTube; however, it doesn't work for any other social media such as; WhatsApp, Instagram, Snapchat, Pinterest, TikTok, and the Bible app. It doesn't allow certain websites to open. This has been an ongoing issue what is the reason?

[Cynric]

@USER203556_  Would I be correct to think that these problems are all on your mobile phone? If this is so, then what happens with your mobile when you try with the cellular radio off and only WiFi on? Do these problem sites work when you are away from home? You could try changing the DNS settings on the router to 8.8.8.8 and 1.0.0.1 but I do not think this is the reason - but worth a try anyway.

[USER203556_]

Yes, my social media apps work on my mobile data and any wifi away from home. These apps also don't work on my laptop and for other members of the household.

[Cynric]

@USER203556_ That is interesting, please try changing the DNS settings on the router.