Welcome to Vodafone Community
Vodafone, you are a disgrace and a joke. I have spend three days, YES THREE DAYS, trying to resolve an issue on a PAYG phone for my 84 year old mother. Your pathetic company has done nothing but annoy and frustrate me. I have answered ALL your security questions, I have changed the account into my name, I have issued a PIN, I have issued a password - WHAT ELSE DO YOU PEOPLE WANT ?
You are supposed to be a phone company - PICK UP THE PHONE AND DIAL.
People, if you are considering Vodafone - DO NOT, you will regret it.