Can't receive sms even from Vodafone

[Tracy90]

I am buying a pay as you go sim and network is available when I arrived Uk, however, I cannot receive any sms even from your company. Could you please check for me? Thanks 

[BandOfBrothers]

Can you send sms messages OK ?

Unfortunately account access isn't available via this forum @Tracy90 

Please call 191 or use Live Chat and they'll help.

The Vodafone Social Media Team's via Contact-us-for-account-specific-queries can get too.

They'll go through various troubleshooting tips with you.