A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
Hello, I have a pay as you go line with Vodafone. I also recently bought another 'sim & phone' deal with Vodafone as the network, however the deal was brought from a third party provider (mobile.co.uk), and not Vodafone directly. Is it possible to tr...
Hi - For the last few months I've been charged for incoming national calls that I don't pick up - is that right? If not, what can I do to avoid this charge? Thank you.
I gave access to my account and now my password, memorable word, hint, and code has been changed, without my consent. I am not able to receive codes or access my account which includes sensitive information. FRAUD be careful. NEVER give access to you...
In a nutshell, the way round it is to go into Settings - Network Settings - Preferred Network - then change from 4G to 3G only or 2G/3G. On days you want to use 4G eg. actual call, or internet when out and about rather than just using your home broad...
I am on PAYG1 tariff and had been caught out by the new charges after they first came in. As a result I have disabled my mobile data as found that I was being charged £1 day while at home, connected to my Wifi without even receiving a mobile signal i...
I have had a problem since the PAYG rules were changed a few weeks ago.Whenever I reboot my phone I get Vodafone's message that I have passed thethreshold that charges me £1 (and gives me free texts and data for the rest of the day).The message arriv...
Hi there,After being passed about via numerous live chat agents since last summer and also being promised not to worry my numbers are still active and that I would have the issues resolved once passed on to the technical department back in janauary t...
Hello. Kept receiving texts about the free 500 MB data offer. On 5.02, I installed the Vodafone app for the first time and claimed the offer. After that:- Received a text saying my 500 MB is ready to go.- Got charged 1£, received a text saying I now ...
My PAYG expired 2 days ago and the phone is 'No Service'. How do I top it up?
Hi I really need some help please as I'm so confused about this situation? Basically I am not with Vodafone I'm with voxi and I had my adult restrictions lifted ages ago (literally years ago) but the other day I was trying to read a blog and whenever...
