A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
Hi, I have only been using my PAYG phone recently to receive calls as I have been in hospital (its been quite a few months). It was working fine just a few weeks ago but I noticed now that there is no network and I am unable to topup. I wasnt given a...
I took out a PAYG Sim last week. Set it up and all good however voicemail doesn't work. I dial 121 and I get the message 'welcome to the voicemail connection service - press 1 to be connected or press 2 for info'. I press 1 and then get the message...
I wanted to buy a pay as you go phone for an elderly relative who is going in to hospital for an operation so that he can keep in touch with family during his stay. He wants a phone where he just pays for what he uses and doesn't need to do a top up...
I have topped up 3 x £10 on my mobile wifi hub and no credit has been applied but the money has been taken out of my account?
Do we have an updates with regards to the new launch of the new very me rewards under the pay as you go? May I know when it will be launching? And how this new reward scheme work?
Hi,This has been asked in this forum a lot but there's a lot of conflicting information regarding how many days (between 90 or 180 days) before the credit and the sim card expire, I wonder if anyone can clarify it for me. I'm currently stuck overseas...
Signed up and registered voxi sim but my mob cant make calls yet .says not registered on network.is it because im porting my old no over on tue 13 th
Hi, I am a PAYG customer(previously paid monthly) and had my number for nearly 17 yrs. I am currently working abroad and have not used my phone since February. It seems that my number has been disconnected. I did try the live chat but the person tol...
Just got a new alcatel 3l om PAYG. Everything seems ok, but I am unable to answer incoming phone calls. I right swipe as per the instructions but the number just keeps on ringing in. I have tried re-booting but no help
Hello My SIM card , pays, is not working, I am getting message “card registration failed “, so I can’t use my phone. I am overseas now. I had this no. for more then 10 years. I have contacted Vodafone on Twitter two days ago but still not received an...
