Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

New Bundle Allowances...

Just a heads up... Vodafone have just updated their bundle allowances. I'm on their £10 bundle and just got a text informing me that I now get the following allowances: Unlimited texts, unlimited minutes and 5GB data 

WelshPaul by 16: Advanced member
  • 1201 Views
  • 0 replies
  • 6 thanks

Big Value Bundle

I have been a Vodafone member for 50 years. Now I have a £5 big value bundle and top up by £5 every month.After I had topped up my £5 I got a text message to say if I topped up by a further £10 I would get a furtherfree 100 minutes.Not something I wo...

Vodafone family

I have Vodafone family and for two members in the group ,this has stopped working, one of the numbers is mine, so when you call the group it takes minutes of your bvb, been on the online chat who say as this is no longer available you can’t have it b...

5G Big Value Bundle

Hi there,I have just purchased a Google Pixel 5 5G phone and thinking of trying out the Big value bundles that are compatible with a 5G Phone. After I have purchased this bundle, i'm located in a 5G area and my pixel 5 phone is enabled to pick up a 5...

Charging national incoming calls

Hi - For the last few months I've been charged for incoming national calls that I don't pick up - is that right? If not, what can I do to avoid this charge? Thank you.

NEVER give access to to your account to support agent

I gave access to my account and now my password, memorable word, hint, and code has been changed, without my consent. I am not able to receive codes or access my account which includes sensitive information. FRAUD be careful. NEVER give access to you...

Adelchi by 4: Newbie
  • 3727 Views
  • 7 replies
  • 0 thanks

Charged £1 when phone not been used on PAYG1

I am on PAYG1 tariff and had been caught out by the new charges after they first came in. As a result I have disabled my mobile data as found that I was being charged £1 day while at home, connected to my Wifi without even receiving a mobile signal i...

muff13 by 4: Newbie
  • 5067 Views
  • 5 replies
  • 1 thanks

A problem with PAYG1

I have had a problem since the PAYG rules were changed a few weeks ago.Whenever I reboot my phone I get Vodafone's message that I have passed thethreshold that charges me £1 (and gives me free texts and data for the rest of the day).The message arriv...