A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
In a nutshell, the way round it is to go into Settings - Network Settings - Preferred Network - then change from 4G to 3G only or 2G/3G. On days you want to use 4G eg. actual call, or internet when out and about rather than just using your home broad...
I am on PAYG1 tariff and had been caught out by the new charges after they first came in. As a result I have disabled my mobile data as found that I was being charged £1 day while at home, connected to my Wifi without even receiving a mobile signal i...
I have had a problem since the PAYG rules were changed a few weeks ago.Whenever I reboot my phone I get Vodafone's message that I have passed thethreshold that charges me £1 (and gives me free texts and data for the rest of the day).The message arriv...
Hi there,After being passed about via numerous live chat agents since last summer and also being promised not to worry my numbers are still active and that I would have the issues resolved once passed on to the technical department back in janauary t...
Hello. Kept receiving texts about the free 500 MB data offer. On 5.02, I installed the Vodafone app for the first time and claimed the offer. After that:- Received a text saying my 500 MB is ready to go.- Got charged 1£, received a text saying I now ...
My PAYG expired 2 days ago and the phone is 'No Service'. How do I top it up?
Hi I really need some help please as I'm so confused about this situation? Basically I am not with Vodafone I'm with voxi and I had my adult restrictions lifted ages ago (literally years ago) but the other day I was trying to read a blog and whenever...
My payg sim card is installed in my home security system and not in a mobile. I have found a way to top up online but I cannot check my balance. I cannot keep removing it to install in a mobile as the system detects it as an intruder. Can I check my ...
Vodafone announced WiFi calling is now available on my payg Samsung S8 and it's turned on in my account. But the option is not showing up in the settings on the phone, a Samsung S8 running Android 9. Any ideas? Network mode is set to 2G/3G/4G auto co...
HOw do I get an e top up card
