Deleting my account

[Iwant2leave]

Bit ridiculous that you don't just have a delete account button. Can you please delete my account!

[AnnS]

Hi @Iwant2leave 

The first question to ask is the account you want to delete ? The post can then be moved to the correct board.

If this is your eForum account, you can delete your account by going into your profile settings and scrolling down to delete my account.

[Iwant2leave]

I'm moving away from Vodafone as someone is using my number to scam people. I want to delete my vodafone account as it has some of my card details on it and I'm afraid the scammer has access to them!

[AnnS]

Hi @Iwant2leave 

It would help if you mention if this is PAYG or contract account? 

Please follow this link for direct help and support from the Social Media Team :  Contact Us 

[Iwant2leave]

It's pay as you go. Will they be able to delete my account for me? I've already been to the store and onto about 5 people who've said they can't delete it.

[AnnS]

Hi @Iwant2leave 

Have you changed the user name and password for the account?  This would help.

If you don't use the account it will automatically delete after around 6 months, but in your case you need it removed now.

I would suggest Twitter, you should get a good response.  Just follow the link in my first reply.

[Iwant2leave]

Perfect, thank you very much. Most helpful person I've been in contact yet!

[BandOfBrothers]

---

@Iwant2leave wrote:

I'm moving away from Vodafone as someone is using my number to scam people. I want to delete my vodafone account as it has some of my card details on it and I'm afraid the scammer has access to them!

---

@Iwant2leave 

protecting-you/reporting-suspected-fraud. 

You may find the info in the above link helpful.

Being caught up in any kind of fraud is an awful situation to be in.

I wish you all the best with this situation. 

[Iwant2leave]

Hi @BandofBrothers,

Thanks for the info, I would like to report the issue but when I try to submit a report from that link it gives me the "Whoops, looks like something went wrong".

[AnnS]

Hi @Iwant2leave

The link  does work. Clear your cookies close down the browser and try again. It should be OK.