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Pay as you go

Find receive data

Jeevan9
2: Seeker

I had big value bundle by never received data pack.and also had extra data for 10£ by dint receive yet

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1 REPLY 1
AnnS
17: Community Champion

Hi @Jeevan9 

 

The data would come included with the BVB.  I am wondering if your problem here is being unable to access the internet on your phone, this would more than likely due to incorrect APN settings.  I would recommend texting WEB to 40127, this will configure the APN settings and update your SIM on the network.

 

Also refer to the the device guides for your phone here: Device Guides 

 

As far as the extra data is concerned Vodafone were running a summertime promotion from 1st July to mid September and the extra data would have shown on your application or online account.  If you need help,  I would recommend using Live Chat for quickness or speaking to the Social Team here. Contact Us 

 

 

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