Cancel old account number
I require an old payg account number terminated. I am unable to sign-in to my Vodafone fibre broadband account to make any changes.
Pay as you go
A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
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Forum Posts
Can't get a login code
I need to login to myvodafone to change some settings, but I can't get a code. Every time I ask for a security code , there is a long delay before anything comes through and then when it does the message just says 'minutes' ! I get my codes through ...
I can't send any text messages. I get squiggles instead of letters. Help please,
I can't send any text messages. I get squiggles instead of letters. Help please,
Resolved! PAYG no bundle
Hi Trying to get my Grandpa sorted with his phone. I put him a bundle for 30 days but he really doesnt need it.Is it possible to just top up say £5 and that lasts until credit runs out? if so i cant see an option for this, Thanks for any help Harry
Deactivation
Got an emergency phone for my daughter. keep it charged and she takes it along with her main phone. Belt and braces. Discovered last night when she needed it. That it has been deactivated. when to the Vodafone shop today thurrock lakeside. they were ...
Billed £1 a day for internet when Mobile Data off
I have a PAYG phone and make very little use of it - I have made 1 phone call in the last 3 months. However, I have discovered today that I am down to 80p as £1 has been deducted on 15 occasions in the last 3 months, because it has used 0.1mb of data...
Charges when £10 bundle is finished
Hi I just got my Dad a PAYG sim which i have put a £10 bundle on for him. I'm confused about what I read about charges after the bundle runs out. The standard charges are very high.If I dont top up after the bundle expires will he still be able to m...
VeryMe notifications
Hi all How do I opt-out of the VeryMe notifications? I don't want to disable all notifications for the app, as I might have important ones. I just don't want the offers being sent to me all the time. If I have to opt-out of VeryMe altogether, I'm fin...
Do I need credit to receive calls
I have switched from monthly contract to PAYG as i live in Spain, it was switched over today and now I cannot receive calls, it comes up as network busy on callers phone. I can receive SMS okay. Do I need credit to receive calls.
3x data not showing in account
Hi. Just signed up to PAYG BVB £10 5GB and the sim came in a booklet that said I get 3x data for the first 3 bundles.My account is only showing 5GB. Do I need to call customer service or does the data bet added later.thanks for all replies in advance...
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