Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Losing £1 a day of credit

At least £2 has disappeared from my account or maybe more since i usually ignore txt from voda because of advertisement or promotions. Anything i read is on whatsapp through WiFi only. I sent an sms on january 8 which im correctly charged for. Up til...

182319 by 3: Seeker
  • 5032 Views
  • 8 replies
  • 1 thanks

Pay as you go 1

I want to know why Vodafone took £1 from my balance, telling me that I had sent someone a text message, when I most definitely did not. This has happened to me twice. I spent the rest of my balances on every Pay as you go 1 SIMs, on apps, then remove...

divo19 by 3: Seeker
  • 2295 Views
  • 5 replies
  • 0 thanks

Money disappearing from account

Money has been disappearing from my Vodafone pay-as-you-go account, always £1 and always just after midnight, when I haven't used my mobile all day. I have data and roaming disabled. I have talked to customer service, who were useless and denied that...

Squab by 2: Seeker
  • 9207 Views
  • 11 replies
  • 0 thanks

lost credit

my vodafone v6 plus was playing up so did a factory reset now my phone credit i had in has gone 

gary73 by 2: Seeker
  • 11692 Views
  • 13 replies
  • 0 thanks

Are vodafone the worst company in Britain ?

Vodafone, you are a disgrace and a joke. I have spend three days, YES THREE DAYS, trying to resolve an issue on a PAYG phone for my 84 year old mother. Your pathetic company has done nothing but annoy and frustrate me. I have answered ALL your securi...

New Bundle Allowances...

Just a heads up... Vodafone have just updated their bundle allowances. I'm on their £10 bundle and just got a text informing me that I now get the following allowances: Unlimited texts, unlimited minutes and 5GB data 

WelshPaul by 16: Advanced member
  • 1131 Views
  • 0 replies
  • 6 thanks

Big Value Bundle

I have been a Vodafone member for 50 years. Now I have a £5 big value bundle and top up by £5 every month.After I had topped up my £5 I got a text message to say if I topped up by a further £10 I would get a furtherfree 100 minutes.Not something I wo...

Vodafone family

I have Vodafone family and for two members in the group ,this has stopped working, one of the numbers is mine, so when you call the group it takes minutes of your bvb, been on the online chat who say as this is no longer available you can’t have it b...

5G Big Value Bundle

Hi there,I have just purchased a Google Pixel 5 5G phone and thinking of trying out the Big value bundles that are compatible with a 5G Phone. After I have purchased this bundle, i'm located in a 5G area and my pixel 5 phone is enabled to pick up a 5...