Back to Help and Support
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Problem completing the Keep your Pay as you go number

LindaI
2: Seeker
2: Seeker

‎14-02-2020 01:07 PM

Hi, 

 

I'm looking for advice on completing the " Keeping your Pay as you go number when you move to Pay monthly" form please. Having followed vodafone's online advice on where to find my SIM number, I entered my 15 digit number but I received an error message asking for more numbers . Grateful for advice please.

0 Thanks
1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

‎14-02-2020 01:19 PM

Hi @LindaI 

 

It should be as instructed in web-forms/pay-as-you-go-to-pay-monthly 

Perhaps give 191 a buzz and ask for them to provide support.

And.kr use Live Chat.

If you get stuck the Vodafone Social Media Teams via Contact-us-for-account-specific-queries can help too.

Current Phone  >

Samsung Galaxy s²⁵ Ultra 512gb.