main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal
Menu Toggle
Announcements
Keeping the UK connected is our main priority. Find out how we're doing thishere.
Close announcement

Pay as you go

Vodafone UK or Vodafone prepaid

Highlighted
2: Seeker

After software update, i selected the wrong connection type. I chose Vodafone UK instead of Vodafone prepaid and now i can not access my  data. How do I change this back? Thank you.

View more options
2 REPLIES 2
Highlighted
17: Community Champion

Are you a Vodafone Uk Customer  ?

Vodafone prepaid sounds like Vodafone India ?

Vodafone Uk calls it Payg i.e Pay As You Go. 

 

Try removing your sim card and re jnsert it and kr speak with your Vodafone's Customer services @Manns 

 

🌈 Stay Safe  🌈 

 

 

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.1  / Android 10.

 

Samsung Gear s3 Frontier Watch.

Samsung Galaxy Buds.

View more options
Highlighted
17: Community Champion

Hi @Manns 

 

You always receive that message after a software update, you can usually disregard the message, the settings won't have changed.  

 

From what you have written, you have simply selected contract instead of pp or prepaid, to correct this go into your settings, connections, scroll down to mobile networks, access point name, and change this from Vodafone UK to prepaid, (pp).  

 

I would also suggest you text WEB to 40172 to download the internet settings.  There is further information here: Internet settings 

 

Please also see device guiides for your phone:  Device Guides 

 

Hope the above gets your data working, if you continue to have problems please return to the forum.

View more options