Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Retrieving an old mobile number, how to go about it?

Hello to all, I'm looking for a little help, or should I say information on retrieving an old mobile number that I once had with Vodafone. However, I had this number in questions most probably touching just over 10 years ago! I do remember the number...

markc89 by 2: Seeker
  • 108204 Views
  • 108 replies
  • 1 thanks

Error setting up account

Hi I am repeatedly getting an error "494, FMW_30_0001" when attempting to setup an online account.On the device, My Vodafone is working fine. But for some functions (eg PAYG extras) the app redirects to the web.When I attempt to register with the dev...

G32 by 2: Seeker
  • 956 Views
  • 1 replies
  • 0 thanks

Recover a deactivated number

HI - I am trying to understand why my pay as you go number has been deactivated and if i can recover the number.  The number was working a few weeks ago but has now stopped working and I get a message the number has been deactivated.The trouble with ...

Data plan restart

I want to change my credit to a data plan [MOD EDIT: This post has been edited to remove personal information please see Community Guidelines]

PAYG EUROAM extra topup problems

We are in the EU for 5 weeks and need a EU PAYG extra every 8 days for roaming but twice the amount has been deducted but no service has been activated, they then say that there is no record of the money being taken and take another £10 to sort it ou...

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Pay as you go data not working

HelloI have a pay as you go sim card and I often have issues with my data stopping functioning out of nowhere, despite having reception and still having enough data. I have tried everything, I checked the restrictions on my account, there aren’t any.

ritsach by 2: Seeker
  • 3166 Views
  • 6 replies
  • 0 thanks

How to move PAYG eSIM from old iPhone to new iPhone

I obtained an eSIM for my Vodafone PAYG line in 2020, which I have been using on my iPhone SE 2020 with no problems since then. I have just received my new iPhone 15 Pro, to which I would like to transfer my eSIM. When I try to transfer my multiple e...

NFH by 5: Helper
  • 4397 Views
  • 9 replies
  • 0 thanks