Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

BigValue5 = £5 - 150min, 250sms, 100MB

Why is "BigValue5" Bundle not showing  in MyVodafone?I use this on my watch with eSIM, but its difficult to activate. This morning My Vodafone wa not working, trying to activate via SMSBIGVALUE5 to 2345 resulted with SMS reply that VF system is knack...

Screenshot at 2024-01-19 08-26-29.png

VOXI number ported out but not ported in

Hi all,I wanted to ported my number out of my Lebara contract to a Voxi contract, so I contacted Voxi on 11/1 to port my number using the PAC code. They initiated the request, and set the port to commence on 15/1. I then realised that my deal on Leba...

Anonymous by Not applicable
  • 3480 Views
  • 10 replies
  • 0 thanks

Unlimited calls and texts

I recently topped up £10 and all credit was gone in 2 days. I had the message after my first text that I have unlimited calls and texts until midnight so think all texts that day won’t be charged. I only sent 2 or 3 max and the same the next day. All...

Moomin74 by 2: Seeker
  • 942 Views
  • 1 replies
  • 0 thanks

Number Disconnected

Hi Therei have had my number for 20yrs+ with Vodafone UK and hadn’t realised I would lose my number for no activityhow can I get my number reconnected ?happy to pay to reconnect, but must be same number 

wippa_2 by 2: Seeker
  • 769 Views
  • 2 replies
  • 0 thanks

4G CALLING ON SIMPLY PLAN?

I have a 4g compatible phone on a Simply Plan. Can I get/enable 4g calling on this plan? If so, does it use Data to make a call, as I don't use Data on Vodafone, as 2nd SIM (EE) is used for this.

Google Pixel 6a WiFi Calling and SMS over WiFi

HiI use a PAYG Big Value Bundle and am thinking about upgrading to a Google Pixel 6a.Will this phone allow WiFi Calling and SMS over WiFi?The list of compatable hones here https://www.vodafone.co.uk/network/calling-features/wi-fi-calling seems to be ...

Wiggy13 by 4: Newbie
  • 4189 Views
  • 8 replies
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Receiving refund as a credit rather than into my bank account

Hello,I had a contract before with Vodafone and I have paid all of my bills and I have switched from pay monthly to pay as you go . However they took a final bill from me and gave me a refund, but instead of refunding it to my bank account it got ref...

hoyam by 3: Seeker
  • 993 Views
  • 1 replies
  • 0 thanks

Hi' Why am i getting this message.

Hi everyone My phone sim is very old and my number has been around the block a few times in 20 years so I have a spam blocker on and Mr Number to block any bad callers as well as that I have it set to only allow my contacts to phone me.The other day ...

websi24 by 3: Seeker
  • 957 Views
  • 2 replies
  • 0 thanks

Moving number from PAYG to PAYM

I recently filled out the form (vodafone.co.uk/payg-to-paym-form) to move my PAYG number to PAYM.I recieved an email and text informing me that my request had been received and that my number ought to be moved by the end of the next working day.Needl...

iTraxx by 2: Seeker
  • 749 Views
  • 1 replies
  • 0 thanks