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Number Disconnected

wippa_2
2: Seeker
2: Seeker

Hi There

i have had my number for 20yrs+ with Vodafone UK and hadn’t realised I would lose my number for no activity

how can I get my number reconnected ?

happy to pay to reconnect, but must be same number 

2 REPLIES 2

AnnS
17: Community Champion
17: Community Champion

There have been previous threads asking this question, if you use the forum search facility these will come up @wippa_2

Vodafone have this support information on the website How to I reactivate my PAYG SIM? 

Unfortunately, if it's been longer than 180 days since the last top up and chargeable connection Vodafone will have disconnected the SIM from the network.  In fairness to Vodafone they would have sent texts notifications before disconnection.

However, no harm asking Vodafone the question drop the Social Team a message by following this link Contact Us 

 

 

 

 

 

BandOfBrothers
17: Community Champion
17: Community Champion

@wippa_2 

Speak to Vodafone Customer Support via phone or Live Chat ASAP and they'll advise if the number can be re activated. 

I hope all goes well. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.