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Unlimited calls and texts

2: Seeker
2: Seeker

I recently topped up £10 and all credit was gone in 2 days. I had the message after my first text that I have unlimited calls and texts until midnight so think all texts that day won’t be charged. I only sent 2 or 3 max and the same the next day. All my credit is now gone so i did a live chat only to be told that I was charged for every text because not all numbers are included in this. Sounds ridiculous to me, can anyone help with this 


17: Community Champion
17: Community Champion

If you have received that message @Moomin74 you will be on PAYG 1.  You would spend less if you opted into a BVB with a monthly allowance of calls, texts and data.  If this would be of interest see here Vodafone Big Value Bundles .  Having mentioned that Vodafone have changed PAYG for new customers but the BVB's are still available for existing customers.

As far as your texts are concerned, there is a helpful charge checker through it does seem to be for pay monthly but the charge should be the same for PAYG here Charge Checker 

Also see here for out of bundle PAYG charges PAYG Charges 

edited to add:  To find how your credit has been spent you need to look at your online account and the My Vodafone Application  for an indication of where the credit has been used.