Back to Help and Support
Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

Query of Usage Details not working

The page to check My Usage Details has stopped working. It sends a SMS to my phone with 6 digits that I type in, and then this error message appearsSomething went wrong!Invalid url parameter format for447961199xxx in request. Correctformat is 9?0?5\d...

rrweber by • 2: Seeker
  • 1111 Views
  • 1 replies
  • 0 thanks

Pay as you

Why i can't register my pay as you go number to my Vodafone app please sort out my issue . And how can i check my remaining data.. reply asap please thank you

Umair78 by • 1: Seeker
  • 823 Views
  • 1 replies
  • 0 thanks

Resolved! credit

I have just purchased a vodaphone, put £10.00 credit on phone online, have had one msg confirming credit and then another saying no credit available

Manage payment cards: unable to delete cards

When I try to delete any payment card associated with MyVodafone account, https://www.vodafone.co.uk/webcenter/portal/myvodafone/pages_plans/paymentcards I receive the following error message:"Sorry, there seems to be a problemWe're working hard to f...

Being charged when i havent used my phone

I keep getting texts saying I have unlimited calls, texts blah blah for the rest of day as I have used my mobile data when I haven't. This phone is an emergency phone, it rarely gets used so why am I getting charged? The mobile data has never been tu...

Rasendra by • 2: Seeker
  • 1150 Views
  • 1 replies
  • 0 thanks

PAYG roaming within Europe

I'm going on holiday to a European destination.   I assumed that, following the reintroduction of roaming charges, I'd just be charged for each text or phone call, with a daily fee if I used data, as for travelling outside Europe.  However, I've now ...

ADH75 by • 2: Seeker
  • 6397 Views
  • 10 replies
  • 0 thanks

Mobile data not resetting

I recently renewed my Big Value bundle, only to find out my mobile data hasn't reset itself.I'm now left with very limited data, that won't even last for the next 28 days.

text abroad

HiI switched off "receive calls and text abroad" from abroad and now I cannot turn it back on because I need to receive a text abroad to be able to log in to switch it back on.Tobi cannot help. Won't open popup window to log in with PIN.Can't find a ...