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A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Resolved! credit

I have just purchased a vodaphone, put £10.00 credit on phone online, have had one msg confirming credit and then another saying no credit available

Manage payment cards: unable to delete cards

When I try to delete any payment card associated with MyVodafone account, https://www.vodafone.co.uk/webcenter/portal/myvodafone/pages_plans/paymentcards I receive the following error message:"Sorry, there seems to be a problemWe're working hard to f...

Being charged when i havent used my phone

I keep getting texts saying I have unlimited calls, texts blah blah for the rest of day as I have used my mobile data when I haven't. This phone is an emergency phone, it rarely gets used so why am I getting charged? The mobile data has never been tu...

Rasendra by • 2: Seeker
  • 1182 Views
  • 1 replies
  • 0 thanks

PAYG roaming within Europe

I'm going on holiday to a European destination.   I assumed that, following the reintroduction of roaming charges, I'd just be charged for each text or phone call, with a daily fee if I used data, as for travelling outside Europe.  However, I've now ...

ADH75 by • 2: Seeker
  • 6494 Views
  • 10 replies
  • 0 thanks

Mobile data not resetting

I recently renewed my Big Value bundle, only to find out my mobile data hasn't reset itself.I'm now left with very limited data, that won't even last for the next 28 days.

text abroad

HiI switched off "receive calls and text abroad" from abroad and now I cannot turn it back on because I need to receive a text abroad to be able to log in to switch it back on.Tobi cannot help. Won't open popup window to log in with PIN.Can't find a ...

Adding Extras bby texting 2345

I'm trying to add the 15-day Around the World Extra. When I text 'ROAMEXTRA15' to 2345, I get an error text from 40507 saying 'Sorry, we didn't understand that message. Trying to add extra data? It's important that your text is written exactly the ri...

poppy17 by • 1: Seeker
  • 2084 Views
  • 1 replies
  • 0 thanks

Free services??

Hi. I’ve just been looking through all my credit cards, PayPal and bank statements. It appears that I haven’t been charged since February. I took out a £15 a month rolling sim from Voxi and paid for my first month via PayPal. Since then it appears th...