Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

PAYG EUROAM extra topup problems

We are in the EU for 5 weeks and need a EU PAYG extra every 8 days for roaming but twice the amount has been deducted but no service has been activated, they then say that there is no record of the money being taken and take another £10 to sort it ou...

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Pay as you go data not working

HelloI have a pay as you go sim card and I often have issues with my data stopping functioning out of nowhere, despite having reception and still having enough data. I have tried everything, I checked the restrictions on my account, there aren’t any.

ritsach by 2: Seeker
  • 3520 Views
  • 6 replies
  • 0 thanks

How to move PAYG eSIM from old iPhone to new iPhone

I obtained an eSIM for my Vodafone PAYG line in 2020, which I have been using on my iPhone SE 2020 with no problems since then. I have just received my new iPhone 15 Pro, to which I would like to transfer my eSIM. When I try to transfer my multiple e...

NFH by 5: Helper
  • 4804 Views
  • 9 replies
  • 0 thanks

Query of Usage Details not working

The page to check My Usage Details has stopped working. It sends a SMS to my phone with 6 digits that I type in, and then this error message appearsSomething went wrong!Invalid url parameter format for447961199xxx in request. Correctformat is 9?0?5\d...

rrweber by 2: Seeker
  • 1165 Views
  • 1 replies
  • 0 thanks

Pay as you

Why i can't register my pay as you go number to my Vodafone app please sort out my issue . And how can i check my remaining data.. reply asap please thank you

Umair78 by 1: Seeker
  • 876 Views
  • 1 replies
  • 0 thanks

Resolved! credit

I have just purchased a vodaphone, put £10.00 credit on phone online, have had one msg confirming credit and then another saying no credit available