I have paid 10 pounds but no network was activated

[Rawanalhedyan]

I have paid 10 pounds but no network was activated 

pleas help 

[BandOfBrothers]

There is no account access via this forum @Rawanalhedyan 

Contact the Vodafone Social Media Team on Contact-us-for-account-specific-queries or contact them via Live Chat or if you can pop into a Highstreet Store with I.D.

How-do-I-activate-and-set-up-my-new-SIM. 

[AnnS · Accepted solution]

When you top up @Rawanalhedyan , the credit will be converted to a Big Value Bundle giving you unlimited minutes and texts.  The bundle would have activated at midnight and all that needs to be done now is to make a connection to the network.

Follow this link Getting Started to set up your online account and download the Application to manage the account where you will see details of the Big Value Bundle.