A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
I paid £10 into my account so that i could buy the £10 plan. Voxi took money out of my bank account within minutes but everytime i try to add the "£10 Pack" it keeps saying "Failed to add plan to your account" constantly, even though they have taken ...
Hi Was wondering whether, instead of ordering a replacement SIM via Live Chat, it is actually possible to replace my existing PayG SIM with any random PayG picked up in a supermarket. When going to https://myaccount.vodafone.co.uk/sim-management/acti...
So I am currently living In The US. I have my iPhone with me on Vodafone. It’s a PAYG. I can use the wifi , internet. Receive text, send text. I’ve tried googling and can’t figure it out. I’ve tried changing network. T-Mobile and sprint only come up ...
My mother in law is 80. She has a Vodafone pay as you go phone. It stopped working a few days ago and she was told that she has to purchase a bundle and this will cost her £5 per month. She does not want to pay monthly. Can these bundles be cancelled...
Hi, I am vodafone pay as you go customer. I am trying to swap the sim as the old sim is quite old and temperamental. I managed to get a new sim sent to my address. When I am trying to do the simswap online, after logging to the online account it says...
If I'm roaming in Republic of Ireland on Vodafone UK PAYG and I don't use my phone to make a call, send a text or use data on a given day, will it be assume that I spent that day in the UK and it won't count as a roaming day or would I need to have t...
Why is my top up not showing, I have a £10 monthly pack but wanted to send picture mssages so I topped up to be able to do that and it's still not showing in my balance. Why
Hi,I have registered and paid for my VOXI plan. Although I have neither received a number nor is my SIM card working properly. What should I do to fully activate my SIM?
New to Vodafone PAYGE, topped up £10 which was successful but without doing anything the credit was used and I received a message for a zero balance when on the pay as you go 1 plan rather than any bundles??
I started a transfer from Vodafone to voxi 4 days ago. I was told it would only take 15-20 mins and a maximum of 24 hours. I am now 4 days on and can’t use my phone as voxi say the transfer is stuck open. Every day they say it will be another 24 hour...
