Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

can't get SMS with security code

Hi there, I have My Vodafone account for Pay-as-you-go number, but I can't log into it cause of security code required there and I can't receive SMS from Vodafone last days.The support chat doesn't response, the phone calling is a problem for me, and...

dmb_ekb by 2: Seeker
  • 5351 Views
  • 5 replies
  • 0 thanks

No confirmation email

Hi. I purchsed yesterday online Samsung pay as you go phone. I haven't received any confirmation email. The money has been taken from my bank account.I should expect my delivery today. I have no confirmation email and no tracking number. I really don...

Flowerpo by 2: Seeker
  • 6451 Views
  • 9 replies
  • 0 thanks

Friends and family

Hi. I have a group on friends and family pay as you go and for some reason one of the numbers is unable to contact any one else. The other numbers are fine. Confused as to why this is? Many thanks 

TVL by 1: Seeker
  • 2455 Views
  • 2 replies
  • 0 thanks

Resolved! Big value bundles

I am going to turkey in a few weeks if I topped my phone up with a £30 big value bundle will it work as I’m panicking that I will not be able to use my phone when I’m away?

Resolved! Can't top up at cashpoints anymore?

Hi,Just wondered if anyone else has not been able to top up at cashpoints recently?I've tried several different machines all over the place but the option seems to have completely disappeared!I've always found it the most convenient way to top up; bi...

THX-1138 by 2: Seeker
  • 7403 Views
  • 2 replies
  • 0 thanks

4g not working

My son has a payg Vodafone sum which he has topped up. But now the 4g is not working. Can anyone help? He has an iphone6

PSword by 2: Seeker
  • 1806 Views
  • 2 replies
  • 0 thanks

Top up code not recognised

On 3 Aug, bought a £5 voucher for my PAYG phone, and it isn't recognised.  Please don't make me take it back to the store - that would take half the day.

dongle with pay as you go

i use a pay as you go sim with usb dongle .. i put £50.00 on it on the 4th july and now it wont let me access the internet my balance shows 50.00

Roy13 by 2: Seeker
  • 1878 Views
  • 1 replies
  • 0 thanks

Can I reactivate my deactivated phone number?

Hello i had a number back in 2010/2012 and lost my number after a few years, I lost touch with someone close since then and the only option has bring me to getting my old number back hoping they will get in touch with me, I know it’s many years ago b...