Vodafone X music active but no data or calls allowance and Spotify premium also inactive

[gavin12]

I topped up last night and my account on myVodafone shows my vodafoneX  music is activated but no data or calls allowances are showing and my Spotify premium has not been activated either

[AnnS · Accepted solution]

Hi @gavin12 

The forum here won't be able to help, it's UK help and support only.

As you will be a Vodafone Ireland customer, you will need to contact your network here , they will be able to access your account and help.