A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
Hello,The last two days, I've been charged the £1 PAYG1 usage charge. However, on both days, I've sent zero SMS, made zero calls and used zero data. In fact, I have mobile data turned off on my device and also blocked in my account "Controls and limi...
I have had a PAYG Acc. over many years. Today I wanted to access the Vodafone "Add Extras" section but couldn't, message ' We're working hard to fix the issue, try again later". I have been trying over 12 hours today (Sunday), same message. When I fo...
Hello, I hope someone can help.I am trying to top-up from the UK as I am out of NZ for a while - but would like to keep my number going (I have had it for nearly 2 decades and will be back and would of course like my old number when I am)I unfortunat...
Hello there, maybe someone can help me. I have two phones on PAYG (one android and one iPhone).I’m buying big value bundle for £30 on both and before I used to have good signal and extremely slow and poor internet. I’m using Vodafone for years and a...
I have unlimited txts and calls on PAYG1 but all of a sudden I can’t do either… what’s going on??
Hi everyone. I hope you can help. I have a quick story to tell:1. I used to have a Vodafone account that was pay monthly. I paid off the phone associated with it so decided to give Three a go.2. I moved my number (let's call it 012345) to Three.3. 5G...
I've tried multiple times to download and install new mobile data settings for my iphone12.I recently updated to IOS 17.4.1. Vodafone sent a text with new mobile data settings which I downloaded and then installed. But iphone keeps saying cannot conn...
I bought the one pound SIM card from a off license store and post it to my friend in Malaysia. The SIM card cannot receive SMS. What to do to sort it?
When I go to top up it says must be a Vodafone number. It is a Vodafone number. Also no one can call or text me.
I would like to top up my mobile no what is the process to manage this ?
